Bankruptcy Supervisor

Job Description

Job Description

Remote Work from Home!

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.

Purpose:

Aldridge Pite, LLP has an immediate need for a Remote Bankruptcy Supervisor. The Supervisor will work with the Notice of Final Cure (“NOFC”) Team. This candidate must be dependable, efficient and have excellent communication skills. The candidate must have the ability to multi-task and manage time appropriately. Candidate must be willing and ready to motivate employees, resolve conflict and have the ability to make effective decisions.

Specific Duties and Responsibilities:

• Supervise the daily operations of the Notice of Final Cure Team, ensuring timely preparation, review, and filing of Responses in accordance with client requirements, and firm policies.

• Manage workflow distribution, monitor productivity, and ensure all court deadlines, client service level agreements, and internal performance metrics are consistently achieved.

• Ensure Responses are prepared accurately, supported by appropriate documentation, and submitted within required statutory and court-imposed timeframes.

• Monitor quality assurance processes by reviewing completed Responses for accuracy, completeness, and compliance with firm standards and bankruptcy procedures.

• Investigate and resolve discrepancies related to Responses to Notice of Final Cure.

• Serve as the primary escalation point for complex NOFC issues, working collaboratively with attorneys, paralegals, bankruptcy case managers, clients, and mortgage servicers to resolve exceptions.

• Develop, implement, and maintain departmental procedures and quality control measures to improve operational efficiency, reduce errors, and ensure regulatory compliance.

• Analyze workflow trends, identify process improvement opportunities, and implement solutions that enhance productivity and service delivery.

• Train, mentor, and coach team members on bankruptcy servicing requirements, departmental procedures, system updates, and best practices.

• Conduct performance evaluations, provide regular feedback, address performance concerns, and recognize employee achievements.

• Assist with recruiting, interviewing, onboarding, and training new team members.

• Partner with internal departments and clients to implement procedural changes, system enhancements, and new client requirements affecting post-petition fee notice processing.

• Ensure compliance with all applicable federal and state laws, bankruptcy rules, client servicing guidelines, and firm policies governing Responses to Notices of Final Cure.

• Perform additional supervisory responsibilities, special projects, and other duties as assigned.

Basic Qualifications:

• Bachelor's degree preferred or an equivalent combination of education and relevant work experience.

• Minimum of three (3) years of experience in bankruptcy servicing, mortgage servicing, default servicing, or a related legal operations environment.

• Previous supervisory or team leadership experience preferred.

• Working knowledge of Responses to Notice of Final Cure requirements preferred.

• Experience reviewing attorney fees, costs, and bankruptcy-related documentation with a strong attention to detail.

• Demonstrated ability to lead, coach, and develop employees while managing performance and accountability.

• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities in a deadline-driven environment.

• Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and with clients.

• Proficiency in Microsoft Office Suite, particularly Excel, and experience with bankruptcy case management or mortgage servicing systems is preferred.

• Ability to exercise sound judgment, maintain confidentiality, and uphold a high standard of professionalism and accuracy.

In addition to remote work for most positions, we offer a comprehensive benefit program including:

• Company Paid Life and Disability Insurance plans
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth
• And so much more!

Aldridge Pite is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.