Senior Analyst, DC Systems & Processes

With more than 80 years of experience, Oxford has built a house of emotionally resonant lifestyle brands that can stand the test of time and trends. We are the parent company behind the most beloved lifestyle brands in the U.S. Headquartered in Atlanta, GA, Oxford is not just an owner. We’re stewards, growing great businesses, while staying true to what makes them special.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.

About the Role:

The Senior Analyst, DC Systems & Processes is the functional and subject matter expert for processes and IT systems/applications used within the Oxford of Lyons (GA) distribution center, primarily the WMS/WCS systems. They provide first-line user support within the DC for all core business applications. The Senior Analyst, DC Systems & Processes continuously evaluates existing and proposed systems, processes, and technology, partnering closely with Oxford IT to determine what changes are needed to meet current and future business requirements. They serve as a key project leader for related projects in the DC.

Essential Job Functions

• Subject matter expert on the processes and operational functions of the WMS, WCS, and their supporting applications and integrated technologies in use in the facility.
• Ensure all DC systems are functioning properly to support the business requirements of the Brands being serviced by the facility.
• Develop and document standards, policies, procedures for DC operations that are system-based.
• Provide first-line user support for system/process fails; analyze, identify cause, determine/act on solutions; escalate to/partner with Oxford IT when appropriate.
• Develop strong working relationships with the brands, including serving as a subject matter expert for processes by which the Brands interact/communicate with the distribution center; Collaborate with the Brands to identify new/changed business needs; identify and analyze options to deliver these requirements, make recommendations (including recommendations for how technology can meet these requirements), and assist in implementation.
• Collaborate with software/service providers to stay informed of new features/functionality that may benefit DC operations.
• Partner with Director of Distribution, DC Team, and Oxford IT in the identification and advocacy of prospective initiatives/projects (e.g., business cases, ROI)
• Play a key role in testing and release activities in partnership with Oxford IT and the business, managing User Acceptance Testing and training on new applications/functionality.
• Assist in training new DC users on hardware and software applications relevant to their position.

Education and Certifications, Experience and Skills, and Competencies

• Bachelor’s Degree in Industrial Engineering, Industrial Management, Information Science, or other field in conjunction with relevant experience
• Generally, 5+ years using enterprise IT applications in a distribution, manufacturing or other industrial environment.
• Experience using Warehouse Management and/or Warehouse Control systems.
• Systems support and incident response experience.
• Advanced analytical and problem-solving skills
• Ability to learn quickly
• Strong organizational skills
• Solid written and oral communication skills

SPECIAL CONSIDERATIONS

This position is onsite five days per week. Occasional remote on-call support and additional hours may be required to meet the needs of a multishift operation.

What happens next?

If you are interested in this opportunity please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at View phone number on aiapply.co.

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