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Senior CX Strategy & Programs Lead

OGC Global

OGC Global is seeking a seasoned Head of Customer Experience to lead an embedded CX program within a Fortune 500 company. In this role, you will act as a strategic advisor and program leader, responsible for shaping and executing the client’s CX strategy while managing a multidisciplinary team. Your contributions will drive continuous improvement in CX metrics and foster high-performance culture. The ideal candidate will have 6-10 years of experience in Customer Experience or Management Consulting, demonstrating a strong background in consulting and team management. #J-18808-Ljbffr OGC Global

Vacancy posted 3 days ago
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