Senior CX Strategy & Programs Lead
OGC Global
OGC Global is seeking a seasoned Head of Customer Experience to lead an embedded CX program within a Fortune 500 company. In this role, you will act as a strategic advisor and program leader, responsible for shaping and executing the client’s CX strategy while managing a multidisciplinary team. Your contributions will drive continuous improvement in CX metrics and foster high-performance culture. The ideal candidate will have 6-10 years of experience in Customer Experience or Management Consulting, demonstrating a strong background in consulting and team management. #J-18808-Ljbffr OGC Global
- Veeco seeks a Senior Sourcing Program Manager in New Jersey to lead sourcing strategies across product lifecycles. The ideal candidate should possess extensive experience in sourcing and supply chain management, driving program ownership and supporting product development...Senior
- Publicisgroupe is seeking an Associate Director, CX in Pennsylvania to lead insight-driven strategies for assigned brands. Collaborating with various teams, you will ensure client objectives align with customer needs, developing impactful customer experiences. The ideal...Senior
- Publicis Groupe ANZ is looking for an Associate Director, CX to lead insight-driven strategies for assigned brands while ensuring alignment with client objectives. This role will involve collaboration with cross-functional teams to develop omnichannel engagement strategies...SeniorFlexible hours
- KnowBe4 is looking for a CSM Strategist & Program Manager to drive strategic initiatives and enhance customer success for its US-based... ...leadership, and synthesizing insights from data to inform CSM strategies. Ideal candidates will have over 5 years in a relevant B2B...SeniorRemote job
- OGC Global is seeking a seasoned CX Program Manager in New York to lead an embedded customer experience program for a Fortune 500 company. This role requires... ...managing a multidisciplinary team, and consulting with senior stakeholders. Key responsibilities include designing CX...Suggested
$110k - $125k
...Global Spirits in New York City is seeking a Manager for Experiential Beverage Strategy to develop and execute innovative beverage strategies across various platforms. This role includes leading beverage concepts for live events to ensure top-quality guest experiences....Senior- Saab in New York is looking for a Lead Supplier Program Manager to manage supplier relationships and ensure timely delivery of materials essential for program execution. Responsibilities include leading strategic supplier management, tracking performance metrics, and coordinating...Senior
$130k - $160k
Betterment, located in New York, NY, is seeking a Sr. CX Programs & Automation Manager. This role focuses on overseeing the lifecycle of AI initiatives to enhance the customer experience and agent productivity. The ideal candidate has 7-10+ years in CX operations, with...SeniorRemote work$115k - $130k
Invesco is seeking an experienced Senior Manager to lead and evolve its Client Experience (CX) program. This role involves managing the CX strategy across the U.S. and EMEA, ensuring high-quality execution of measurement programs, and synthesizing client feedback into actionable...Full time$95k - $105k
Land Trust Alliance is seeking a New York Senior Program Manager to lead efforts in land conservation and manage high impact programs across New... ...trusts and government bodies, ensuring effective conservation strategies and program management. This role requires strong...Senior- OGC Global is seeking a seasoned CX Senior Manager to lead a high-impact customer experience program for a Fortune 500 client in New Jersey. The successful candidate... ...ownership while shaping and executing the CX strategy. With a profound understanding of CX methodologies...
- Insider, Inc. is looking for a Senior GTM Strategy Manager in New York, NY. In this role, you will own key projects scaling our Allied Health... ...and work with various teams to ensure alignment on program priorities. The ideal candidate will have 7+ years of operational...Senior
- High Point University, Fred Wilson School of Pharmacy is seeking a Senior Admissions Officer responsible for managing admissions activities and recruiting prospective students. The role involves personalized outreach, overseeing a dedicated applicant caseload, and representing...Senior
- JLL is seeking a Senior Specialist in Workplace Planning & Strategy to develop solutions and lead project engagements focusing on the future of work and occupancy planning... ...studies, and contribute to workplace strategy programs, ensuring high levels of client satisfaction....Senior
- Genesys is seeking a Senior Customer Success Manager to lead strategic programs that drive adoption, retention, and growth across a focused set of accounts in the United States. You will blend strategy, data, and execution to scale customer success while maintaining direct...Senior
- BME Strategies is a remote-first, Massachusetts-based firm specializing in public health programs. The Senior Consultant, Communications Strategy & Design leads creative strategy, design, and communications for government and nonprofit clients, translating complex information...SeniorRemote job
- ...As part of the Pricing & Inventory team, you will shape product strategy and fuel growth across our global marketplace, turning insights... ...to deliver measurable outcomes, while managing complex programs from concept to market. #J-18808-Ljbffr United States Digital...Senior
- Capital One is seeking a Senior Technical Program Manager to lead cross‑functional, technically complex programs within Enterprise Platforms Technology. You will translate strategy into roadmaps, drive platform consolidation, and manage dependencies across product, engineering...SeniorRemote job
- A leading talent agency is seeking a seasoned Associate Director,... ...Media Strategist to lead social strategy across high-profile... ...develop insight-driven social programs and ensure compliance with pharma... .... Ideal candidates will have senior-level experience in pharma social...SeniorRemote jobFull timeFreelance
- Interluxe Group in New York, NY, seeks a Senior Account Supervisor to lead luxury PR campaigns and client programs within a hybrid work model. You will guide a small team to deliver integrated communications strategies that connect media with high‑value audiences for luxury...Senior
- Google is seeking a Technical Program Manager in New York to lead complex, multi-disciplinary projects related to cloud security. You will utilize your technical expertise to drive program strategies and manage project schedules. The ideal candidate has 10 years of experience...Senior
- ...them to drive real outcomes: sitting in strategy sessions, translating goals into a practical... ...is needed to close. Reduce load on senior strategy team members by independently owning... ...Experience introducing or operating AEO programs in an enterprise context. Our Guiding...SeniorImmediate startFlexible hoursShift work
$108k - $135k
...Summary Title: Associate Director, Brand Strategy (Distribution) Reports to: President,... ..., product managers and digital marketing leads to develop artist focused content Site and... ...strategies, influencer marketing, marketing programs, D2C initiatives, contests/sweepstakes...SeniorWork at officeFlexible hours$197.5k - $271.5k
...community, come join ours. About this role We are looking for a Strategy & Analytics Senior Lead to drive better product decisions, faster. In this role,... ...with disabilities in employment, its services, programs, and activities. Accommodations are available throughout...SeniorWork experience placementWork at officeLocal areaImmediate startRemote workMonday to FridayFlexible hours3 days per week- ...Publicis Groupe Holdings B.V is looking for an Associate Director, CX in Chicago to lead insights-driven strategies across brands. This role fosters collaboration across teams to create impactful customer experiences. The ideal candidate has 6-8+ years in customer experience...
$200k - $300k
...volatility-control indices for the Equities Quantitative Investment Strategies (QIS) team, located in New York or London. You will develop... ..., and enhance data pipelines. The ideal candidate has strong programming skills in Python, a Master’s degree or equivalent experience,...Senior$180.22k - $299.64k
...The SVP, Global & US Influencer Strategy is the architecture behind how... ...vision for influencer programs across both domestic and international... ...impact across markets Lead US influencer strategy on priority accounts, serving as the senior strategic voice from brief through...SeniorTemporary workFreelanceFlexible hoursShift work- Program Group Manager (Senior Vice President) Apply (opens in new window) Job Req Id: 26959402 Location(s): Dublin, Leinster, Ireland Job Type:... ...regular updates to senior internal stakeholders. Product Strategy & Operating Model: Take ownership of delivering a consistent...SeniorFull timeCasual workWork at officeWork from home
- ...success, PMG leverages business strategy and transformation, creative,... ...partner with clients, media leads, analytics teams, and... ...grow, and make an impact. As a Senior Lead in Client Strategy, if you... ...our learning and development programs, mentorship opportunities, and...SeniorContract workFor contractorsWork experience placementFor subcontractorWork at officeLocal areaRemote workRelocationVisa sponsorshipShift work
$235k - $265k
Oliver Wyman seeks a Telco Strategy - Principal in New York with 7+ years of strategy consulting or Communications, Media & Technology experience. Responsibilities include leading client projects, managing relationships, and engaging in business development. The role requires...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior CX Strategy & Programs Lead. Be the first to apply!
- senior trade analyst New York, NY
- senior app developer New York, NY
- senior customer service advisor New York, NY
- senior international account manager New York, NY
- senior product manager mobile New York, NY
- senior magento developer New York, NY
- senior quantitative risk analyst New York, NY
- senior business development director New York, NY
- sr marketing manager New York, NY
- sr technical product manager New York, NY

