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Senior CX AI Programs & Automation Leader

$130k - $160k

Betterment

Betterment, located in New York, NY, is seeking a Sr. CX Programs & Automation Manager. This role focuses on overseeing the lifecycle of AI initiatives to enhance the customer experience and agent productivity. The ideal candidate has 7–10+ years in CX operations, with hands-on experience in AI deployment and strong analytical skills. The position is salaried with a range of $130,000 – $160,000, along with a competitive benefits package, including remote work options. #J-18808-Ljbffr Betterment

Vacancy posted 2 days ago
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