Senior CX AI Programs & Automation Leader
$130k - $160kBetterment
Betterment, located in New York, NY, is seeking a Sr. CX Programs & Automation Manager. This role focuses on overseeing the lifecycle of AI initiatives to enhance the customer experience and agent productivity. The ideal candidate has 7–10+ years in CX operations, with hands-on experience in AI deployment and strong analytical skills. The position is salaried with a range of $130,000 – $160,000, along with a competitive benefits package, including remote work options. #J-18808-Ljbffr Betterment
- Avalara is seeking a Manager, CX Programs to lead and scale complex, customer-impacting programs in a fast-paced environment. You will coach a team, redesign program operations for AI-enabled workflows, and report impact with executive-ready narratives. The role focuses...Suggested
- Protegrity is seeking a Senior Manager of Program Management to lead strategic initiatives across its product and platform portfolio. You will partner with Product, Engineering, Security and Executive Leadership to drive cross-functional programs, improve delivery maturity...Senior
- ...global bank in New York is seeking a Product Portfolio Operations Manager to leverage AI and lead cross-functional teams. The ideal candidate will have over 5 years of experience in program management, with a strong focus on operational effectiveness and product...Senior
- OGC Global is seeking a seasoned Head of Customer Experience to lead an embedded CX program within a Fortune 500 company. In this role, you will act as a strategic advisor and program leader, responsible for shaping and executing the client’s CX strategy while managing a...Senior
- Socotra, Inc. is seeking a Senior Program Manager to drive execution of critical projects across the company. This role focuses on improving... ...integration efforts for mergers and acquisitions and utilizing AI tools to enhance program workflows. #J-18808-Ljbffr Socotra, Inc...SeniorRemote job
$168k - $210k
...company in New York is seeking an experienced Associate Director, Program Management to oversee critical drug development programs. The... ...ensure cross-functional coordination. With a focus on integrating AI, the role demands strong leadership and problem-solving skills....Senior- EnerSys, a global leader in stored energy solutions, seeks a Senior Finance AI & Automation Developer to design, build, and deploy automation and AI-driven solutions across Finance processes. You’ll lead projects, coordinate with cross‑functional teams, and scale pilots...SeniorRemote job
$300k - $325k
A prominent nonprofit organization in New York is seeking a Senior Program Scientist for its AI and Advanced Computing Institute. This role involves providing leadership and strategic direction in AI research, managing a team of scientists, and enhancing scientific progress...Senior$165k - $190k
Socure, located in New York City, is in search of a Senior Manager of Marketing Operations to oversee the execution of the marketing operations... ...The position offers an opportunity to enhance processes with an AI-first mindset while working closely with Demand Generation and...Senior- A reputable consumer products firm in Idaho is seeking a Senior Manager, CX Analytics to lead CX Data capability. This role requires deep expertise... ...has 8-12 years of experience and strong knowledge of AI/ML techniques. A competitive salary and benefits are offered,...Senior
- ...agencies across the United States. This role focuses on managing strategic customer relationships and post-sales programs, with pre-sales alignment and ongoing CX improvements. The position emphasizes data-driven insights, customer success, and growth within the existing...SeniorRemote job
- Upside seeks a Senior CX Systems Engineer in New York to enhance Consumer Operations through AI and automation. You will design solutions that improve customer support, maintain integrations with platforms like Zendesk, and analyze operational performance through data insights...SeniorFlexible hours
- Blink Health is seeking a Senior Software Development Engineer in Test I in Pittsburgh, PA. You will design and implement automation frameworks and strategies for complex features. The role requires at least 5 years of experience in automation engineering and a passion...Senior
- ...dynamic technology firm located in New York is seeking a data solutions specialist to design and maintain Power BI data models and automation processes. Responsibilities include building ETL pipelines, developing document automation, and collaborating with stakeholders...Senior
$160k - $235k
SVP, AI & Technology Programs Do you enjoy helping teams rethink how work gets... ...AI & Innovation, practice leaders and client teams, you will... ...work gets done through AI, automation and emerging technologies.... ...practitioners, client teams and senior leaders, adapting...SeniorTemporary workFlexible hours$200.7k - $229.1k
...you interested in leading programs that deliver on critical business... .... About the team As a Senior Manager of Technical... ...will partner with Senior Leaders and stakeholders across lines... ...delivery Experience with AI enabled workflows (automation, summarization, risk identification...SeniorFull timePart timeH1bLocal area- AltSchool Africa is seeking a Business Program Manager to lead AI integration across its educational programs. This transformative role demands innovation and strategic vision, focusing on ensuring graduates are equipped with essential AI skills for a digital future. In...
$160k - $235k
...Company.Job Description:SVP, AI & Technology ProgramsDo... ...a SVP, AI & Technology Programs at Zeno, you will play... ...& Innovation, practice leaders and client teams, you... ...teams, presenting to senior leadership, and sitting... ...gets done through AI, automation and emerging technologies...SeniorTemporary workFlexible hours$130k - $160k
...office days during the summer and winter holidays). About the Role As part of the CX Tooling & Innovation team, the Sr. CX Programs & Automation Manager will own the full lifecycle of net‑new AI initiatives across the customer support and operations ecosystem: from...SeniorTemporary workSummer holidayWork at officeLocal areaRemote workFlexible hours- ...Transformation Management team to lead enterprise transformation programs. The ideal candidate will have 8-10+ years in transformation consulting, demonstrating strong AI literacy and the ability to manage senior stakeholders. This role includes establishing governance,...Senior
- ...A healthcare-focused organization seeks a Senior Program Manager to provide strategic leadership and oversight for large-scale programs. The role requires 10-15 years of experience in program and project management, with proven success in managing multimillion dollar...SeniorFull timeRemote work
- Moody’s is seeking an experienced Events leader to plan and deliver high‑impact experiences across the North America portfolio. You will drive end‑to‑end regional events, coordinate with cross‑functional teams, and ensure exceptional attendee experiences across live and...Senior
- The London Stock Exchange Group is looking for a leader to guide applied AI products for its markets business. This role requires a unique combination... ...include competitive salaries and a variety of health and wellness programs. #J-18808-Ljbffr London Stock Exchange GroupSenior
$152k - $228k
Duolingo, Inc is seeking a Staff Program Manager to lead complex, multi-quarter programs in New York City. The role requires significant autonomy, focusing on turning strategy into execution while managing a bench of freelance program managers. Successful candidates will...SeniorFreelance- Protegrity is seeking a Senior Manager, Program Management in New York to lead the delivery of strategic initiatives across product and platform... ...practices, enabling innovation in cloud, data security, and AI data security solutions, while coaching a team of Program Managers...Senior
$294.48k - $386.51k
Legend Biotech is seeking a Pipeline Clinical Lead to provide strategic and operational leadership for early stage clinical programs. The position requires a deep expertise in clinical trial design and regulatory compliance, ideally within cell therapy. Candidates should...Senior- A leading financial services company in New York City is seeking a Senior Manager, Technical Program Manager focusing on Machine Learning. This role involves managing technical programs at an enterprise level and collaborating with product, engineering, and data science...Senior
$130k - $160k
...and know when to invest in observability, automation, or new infrastructure to reduce toil and... ...Actions. We also leverage numerous AI tools, including OpenAI and Github Copilot... ...starting on Day 1. Equity (ISOs). 401(k) program. Family planning programs and paid parental...SeniorFull timeWork at officeFlexible hoursShift work- Planet is seeking a leader for Commercial AI Innovation in New York City to leverage its vast Earth observation data for economic impact. This... ...geospatial AI landscape. Benefits include comprehensive health plans, flexible time off, and wellness programs. #J-18808-Ljbffr PlanetSeniorFlexible hours
$110k - $150k
CodePath, Inc. is seeking a Senior Manager for Program Delivery and Implementation. This remote position requires a leader with over 5 years in program operations to manage large teams efficiently. The role involves ensuring high-quality program delivery and interacting...SeniorRemote job
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