Family Counselor & Office Administrator

Job Description

Job Description

Family Counselor & Office Administrator

Pay: $24-25/hour
Schedule: Monday - Friday 

Hours: 8:00am - 5:00pm

About the Employer-

A respected faith-based organization in Portland is seeking a compassionate, organized, and service-oriented professional to join our team as a Family Counselor & Office Administrator. This unique role combines client support, administrative operations, records management, and sales-related responsibilities in a meaningful environment where you can make a direct impact on families during important life transitions.

Position Summary-

The Family Counselor & Office Administrator serves as a primary point of contact for families, assisting with arrangements, coordinating services, maintaining accurate records, and supporting daily office operations. This is an active, relationship-driven role that requires excellent communication skills, attention to detail, and the ability to build trust with families while managing multiple responsibilities

Essential Job Duties-

• Guide families through the selection of services and arrangements with professionalism and compassion.
• Build relationships and identify opportunities to educate families on advance planning options.
• Provide exceptional customer service by greeting visitors, answering phones, and addressing inquiries.
• Maintain accurate records, documentation, and transaction information.
• Coordinate and verify paperwork, signatures, and related documentation.
• Assist with office administration, data entry, filing, and record management.
• Support month-end reporting, reconciliations, and administrative projects.
• Manage office supplies and ensure resources are readily available.
• Foster positive relationships with community partners, vendors, and service providers.
• Maintain strict confidentiality and professionalism in all interactions

Requirements-

• 2+ years of experience in administrative support, customer service, sales, family services, funeral services, or a related field preferred.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to manage confidential information with discretion.
• Strong interpersonal and problem-solving skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency with Microsoft Office and general office technology.
• Valid driver's license required.
• Bilingual Spanish or Vietnamese skills are a plus

Let us know you are interested!

Daynea Rangel 

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