Food Service Lead - Healthcare

Food Service Lead - Healthcare

Food Service Lead - Healthcare | Location: Panorama City, CA 91402 | Compensation: $18.63-$23 per hour | Full-Time

Job Summary

Join a fast-paced team where great food and great service go hand in hand. As a Food Service Lead, you'll provide hands-on leadership while supporting daily food service operations, mentoring team members, and ensuring exceptional service, food quality, and safety standards. This role combines frontline food service responsibilities with leadership duties, making it ideal for someone who enjoys leading by example in a dynamic hospitality environment.

What You'll Do

• Lead and support daily food service operations to ensure efficient, high-quality service and a positive guest experience.
• Provide guidance, coaching, and on-the-job training to food service team members.
• Assist with food preparation, meal service, and customer-facing operations as needed.
• Set up and maintain service stations with appropriate supplies and food items throughout meal periods.
• Monitor service quality, food presentation, cleanliness, and adherence to company standards.
• Respond to guest questions, resolve concerns, and promote outstanding customer service.
• Support inventory management, stocking, and ordering processes as directed.
• Ensure compliance with food safety, sanitation, and workplace safety procedures.
• Assist with opening and closing procedures and help maintain operational readiness throughout the day.
• Collaborate with culinary, retail, catering, and service teams to support successful daily operations.
• Perform other duties as assigned.

What You Will Bring

• High School Diploma/GED.
• Food service, hospitality, or retail dining experience preferred.
• Previous lead or supervisory experience preferred.
• Strong customer service, communication, and leadership skills.
• Knowledge of food safety and sanitation practices.
• Ability to work a flexible schedule and thrive in a fast-paced environment.
• ServSafe Certification and State Food Handler Card preferred.
• Ability to lift up to 30 pounds and pass a criminal background check and drug screen.

Physical and Sensory Requirements

• In this role, you will spend most of your time in offices, patient care areas, and meetings, but periodic kitchen visits are part of your oversight responsibilities. Therefore, this job involves occasional exposure to moving mechanical parts and a kitchen environment with fumes, airborne particles, and moderate noise. Occasional exposure to wet or humid conditions, extreme temperatures, and vibration may also occur in the kitchen area. Reasonable accommodations are available for individuals with disabilities.

At Thomas Cuisine, our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.

What We Offer!

Life/Work Integration

• Paid Bereavement Leave
• Paid Parental Leave
• Paid Baby Bonding Leave
• Paid Elder Care Leave
• Paid Time Off (Accrued)
• Holiday Premium Pay

Health & Wellness

• 3 Medical Plans (Blue Cross)
• Prescription, Dental, and Vision Coverage
• Reimbursed Wellness Massages (Portion of cost)
• Voluntary HSA with Company Match
• Voluntary FSA
• Free Employee Assistance Program (Behavioral Health Support)
• Access to Wellness Initiatives (Fitness Memberships, etc.)

Financial Wellness

• 401(k) Retirement Plan with Company Match
• Company-Paid Basic Life Insurance
• Company-Paid Accidental Death & Dismemberment (AD&D) Policy
• Voluntary Short-Term Disability
• Voluntary Employee, Spouse, and/or child(ren) Life Insurance, with AD&D

Plus

• A supportive, collaborative work environment
• Opportunities for growth

Who We Are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Our people are purposeful, they care about food and quality, and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish, but also contribute significantly to the satisfaction and well-being of our growing community.

Our commitment to you

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food | Genuine Service | Enduring Relationships

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.