Social Media and Marketing Project Manager

About the Role

We're looking for someone who is proactive, detail-oriented, collaborative, and enjoys balancing creativity with organization to join our in-house Marketing Department at People's Trust Insurance as our Social Media & Marketing Project Manager. In this role, you'll help bring compelling ideas to life through social media while also keeping marketing projects moving smoothly across our family of brands, including People's Trust Insurance, Rapid Response Team, and TopLine Insurance.

If you thrive in a fast-paced environment, enjoy balancing creativity with organization, have a strong eye for social content, and love keeping projects on track, this could be the perfect role for you.

What You'll Do

You'll play a key role in developing and executing social media content and campaigns across all brands, including both paid and organic initiatives. This includes helping create content calendars, coordinating creative assets, scheduling posts, monitoring engagement, reporting on performance and insights, and optimizing campaigns based on your learnings. You'll also help support how each brand is expressed across social platforms by ensuring content aligns with brand voice, messaging, and overall marketing objectives.

You'll oversee the day-to-day flow of marketing projects by managing timelines, coordinating with internal teams, and ensuring all projects are entered into and tracked within ClickUp. Acting as a liaison between business units and the creative team, you'll help ensure projects stay organized, prioritized, and moving efficiently from concept through completion.

This role is equal parts social media contributor and project organizer. We're looking for someone who can think strategically, communicate clearly, stay detail-oriented, and help keep the department running smoothly while supporting strong and consistent brand presence across all audience touchpoints.

Key Responsibilities

Social Media Management

• Plan and execute social media strategies across multiple brands
• Create and maintain social media content calendars for organic and paid campaigns
• Coordinate creative assets, captions, approvals, and scheduling of social media posts
• Monitor engagement across social platforms and respond or route inquiries as needed
• Track social media performance metrics, provide regular reporting and recommendations, and optimize plans accordingly
• Stay current on social media trends, platform updates, and best practices
• Support online reputation management efforts, including review monitoring and response coordination
• Collaborate with internal teams to identify content opportunities that support business goals and brand awareness, and audience engagement
• Help ensure consistency in brand voice, messaging, visual identity, and overall brand expression across all social and marketing channels
• Serve as a brand steward across all brands by helping maintain cohesive and aligned brand standards in content, campaigns, and communications

Marketing Project Management

• Input and manage all incoming marketing requests and projects within ClickUp
• Help prioritize projects and maintain visibility on timelines, deliverables, and deadlines
• Coordinate workflow between internal stakeholders, vendors, and creative team members
• Lead project status updates and follow-ups to keep projects moving efficiently
• Ensure all project details, assets, approvals, and deadlines are properly documented
• Assist with production coordination for marketing campaigns, events, collateral, and digital initiatives, including managing vendor requests and relationships
• Identify workflow bottlenecks and help improve project organization and team efficiency
• Maintain organized records of ongoing and completed marketing projects

What You'll Bring

• Bachelor's degree in Marketing, Communications, or related field
• 2-5 years of experience in social media marketing, marketing coordination, advertising, and/or project management
• Experience managing social media platforms including Facebook, Instagram, and LinkedIn; and experience working in Meta Business Suite and Facebook Ads Manager
• Strong understanding of social media best practices, engagement strategies, and content planning
• Understanding of brand stewardship, brand consistency, and how to translate brand strategy into engaging social media content and campaigns
• Familiarity with online reputation management (ORM) tools and best practices
• Experience with project management systems such as ClickUp, Asana, Monday.com, or similar platforms
• Meta Certified Digital Marketing Associate certification and/or Meta Certified Media Buying Professional certification are a plus
• Proficiency in Microsoft Office and Google Workspace
• Basic knowledge of Adobe Creative Cloud and creative production processes
• Strong organizational skills with exceptional attention to detail
• Excellent communication and time management skills
• Ability to manage multiple projects and shifting priorities in a fast-paced environment
• Self-motivated, collaborative, and solutions-oriented mindset

About Us

People's Trust Insurance is a Florida-based homeowners insurance company with over 250 employees. We're proud to work together with our jointly owned companies, Rapid Response Team (Florida's largest insurance restoration general contractor) and TopLine Insurance, an insurance agency.