Rental Operations Coordinator

Job Description

Job Description

Description:

Competitive Pay | Comprehensive Benefits | Performance Bonuses | Employee Incentive Trips!

Quick and simple hiring process—apply today, and we’ll be in touch soon!

Clear path for career advancement with structured training and promotion opportunities.

Power Up Your Career with Worldwide Power Products

The Rental Operations Coordinator plays a critical role in supporting the success of Worldwide Power Products’ generator rental division. This position helps coordinate rental projects from quote through completion by supporting sales teams, coordinating logistics, managing billing documentation, and maintaining accurate system data.

This role acts as the operational hub between account managers, technicians, logistics, vendors, and customers to ensure rental projects run smoothly and customers receive fast, reliable service.

The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys solving problems while supporting a team that keeps critical power running for customers.

ESSENTIAL DUTIES  

Customer and Sales Support

· Support Account Managers with rental inquiries and project quotes

· Gather project information including equipment requirements, delivery timelines, and transportation needs

· Communicate with customers to clarify job details and ensure accurate quotes

· Help ensure customers receive timely responses and exceptional service

Rental Project Coordination

· Assist with coordination of rental equipment deployments including generators, distribution equipment, and accessories

· Coordinate with shop personnel and technicians to confirm equipment readiness

· Support transportation scheduling and vendor coordination

· Track active rental projects and help ensure smooth execution from delivery through off-rent

Rental System and Data Management

· Maintain accurate records within the rental software system including customers, contacts, contracts, and equipment details

· Ensure rental documentation is accurate and complete for all projects Support data accuracy between Rental Software, QuickBooks, and internal systems

Billing and Financial Coordination

· Prepare and manage 28-day billing cycles for rental contracts

· Assist with compiling billable items including transportation, fuel, preventive maintenance, and service work Review invoices for accuracy prior to submission

· Assist with accounts receivable and collections to help reduce DSO as needed

Vendor and Logistics Coordination

· Coordinate transportation vendors for equipment delivery and pickup

· Create and manage purchase orders and BOL for transportation and project-related expenses Reconcile vendor invoices with project contracts and billing documentation

Operational Support

· Monitor incoming rental requests via phone and email

· Help maintain organized communication channels to ensure rental requests are handled promptly

· Provide operational support to the rental sales and leadership team

Storm and Emergency Response Support

· Assist the rental team during major weather events and emergency deployments

· Support high call volumes and help coordinate rapid generator deployments when customers lose power

General Administrative Duties

· Provide day-to-day administrative support to the Rental team. 

· Maintain organized filing systems for contracts, invoices, and rental documentation 

· Assist with scheduling meetings, preparing reports, and tracking departmental deadlines

· Support the team with special projects and administrative initiatives as needed

ADDITIONAL RESPONSIBILITIES

· Attend training sessions as required.

· Perform all other duties as assigned.

Requirements:

EDUCATION

· High school diploma, GED, trade school or equivalent. 

CERTIFICATIONS & LICENSES  

· No certifications or licenses needed for this position. 

EXPERIENCE  

· 2+ years experience in project coordination, rental operations, logistics, or similar operational roles preferred

· Experience in equipment rental, construction, logistics, or power generation industries is a plus

· Experience using rental management software or CRM systems preferred

· QuickBooks or accounting system experience preferred

TALENTS  

· Strong organizational and time management skills

· Ability to manage multiple projects simultaneously in a fast-paced environment

· Strong attention to detail and problem-solving ability

· Excellent written and verbal communication skills

· Proficiency with Microsoft Office and business software systems

· Self-motivated with a strong team-first mindset

 

Core Values

• Communication: We encourage open, effective dialogue through the exchange of ideas and solutions through all levels of our company and our customers.
• Accountability: We are personally accountable for delivering on our commitments.
• Integrity : We believe that to be successful, it is essential to operate at the highest levels of honesty, responsibility, and trust.
• Teamwork: We succeed because we help our co-workers to succeed in a collaborative, supportive, creative, and enjoyable environment.
• Customer Satisfaction: We aim to meet or surpass our customer’s expectations by providing the highest quality products and customer service. Bend over backwards, can-do attitude

Why Join Worldwide Power Products

• Industry leader with a strong reputation in power generation
• Career growth through on-the-job training, mentorship, and promotions
• Clear career advancement path: Apprentice/Entry Level | Technician I | Technician II | Technician III | Technician IV | Tech Lead/Supervisor
• Competitive pay and full benefits including medical, dental, vision, and a 401(k) match
• Paid trips and spot bonuses – every employee earned a bonus and an all-expenses-paid trip to Cabo the past two years
• State-of-the-art equipment and technology to do your job right
• A supportive team culture that values collaboration and expertise
• Nice work trucks
• Overtime opportunities
• $150 work boot allowance, Uniforms + free dry cleaning
• Access to company provided Hunting lease
• Hard Work Deserves Real Rewards
• Apply today and join a team where your skills, effort, and commitment pay off.

WPP is an equal opportunity employer. We welcome applicants of all backgrounds and ensure fair consideration regardless of race, gender, age, disability, or other protected status.