Residence Inn Waco - Assistant General Manager OEM

Assistant General ManagerJoin our team as an Assistant General Manager! Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We're looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let's make hospitality fun!This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.Key Skills/ResponsibilitiesCaptain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.Master of Solutions: Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible.Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel's operations.Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.Hospitality Hero: Bring a friendly, service-focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.Education & ExperienceAt least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.Supervisory background required.Ability to stay calm and objective under pressure.Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanProperty Information: Located within walking distance of Baylor University, McLane Stadium and Magnolia Market, our pet-friendly extended stay hotel is surrounded by shopping and dining options. Minutes from businesses such as L-3 Communications, SpaceX, and the Dwyer Group, our location caters to business and leisure travelers. While visiting it's easy for travelers to visit many area destinations including Spice Village, Richland Mall, Dr. Pepper Museum and more! Guests are sure to be impressed by our guest suites which are twice as large as traditional Waco hotel rooms, featuring full-size kitchens, separate living and sleeping areas, and free WiFi. Breakfast is on us each morning with our complimentary hot breakfast buffet, and guests can relax in our indoor pool, hot tub & 24-hour fitness center. Our location also boasts laundry facilities, and our free Residence Inn Mix, Monday-Wednesday evenings.