Field Service Technician

Field Service Technician

If you are a Field Service Technician professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Aligned with our Cudahy, WI location, you will be responsible for providing commissioning, troubleshooting, and helping our customers and contractors maintain our equipment in the field and through phone support. In addition to the responsibilities below, this position requires a highly motivated individual who is driven by process compliance and continuous improvement to effectively serve our customers and equipment.

As a Field Service Technician, you will:

• Carry out commissioning, start-up and troubleshooting of Vilter industrial refrigeration compressors and natural gas compressors equipment mainly in the United States with opportunities to work globally.
• Coordinate and assist Copeland subcontractors with preventative maintenance and warranty work.
• Perform technical troubleshooting and problem resolution for customers, with support from Copeland and Vilter Engineering, Parts, and Service personnel.
• Conduct/participate in technical training for Copeland and Vilter equipment
• Work with and assist the Sales and Business Development teams where possible
• Participate in joint sales calls with other Copeland team members when needed.
• Become a trusted advisor for customer technical inquiries.

Required Education, Experience, & Skills:

• Certificate of qualification EPA 608 Universal Certification or equivalent.
• Minimum 5 years' experience with Industrial Refrigeration
• Minimum 5 years' work/field experience
• Knowledge/experience with HVACR controls
• Microsoft Office proficiency as applicable for preparing service reports, scheduling appointments, expense reports, etc.
• Must be able to freely travel between U.S. and Canada
• Must be able to lift 70 lbs. (31.8 kg)
• Legal authorization to work in the United States - Sponsorship will not be provided for this position.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: View email address on click.appcast.io