Accounts Receivable Specialist

Accounts Receivable Specialist

Location: Farmers Branch, TX Schedule: Monday – Friday 8:00am-5:00pm | Temp-to-Hire Hybrid schedule: onsite Monday-Thursday; Fridays are typically remote. Compensation: $24/hr.-$25/hr. We partnered with our established client, local to Farmers Branch area on their Accounts Receivable Specialist opening! In this role, you will manage high-volume payment processing, credit card transactions, account reconciliations, and customer billing support. The ideal candidate brings strong AR experience, exceptional communication skills, and a collaborative mindset to thrive in a fast-paced environment.

Key Responsibilities

• Cash Applications & Payment Processing
• Process high-volume credit card payments received via phone, email, and fax in strict compliance with PCI security standards.
• Accurately process and reconcile daily lockbox payment files.
• Field inbound queue calls to assist customers with credit card payments and billing inquiries.

• Account Reconciliation, Credits & Adjustments
• Review and validate cash application postings to ensure accurate account reconciliation.
• Issue authorized credit memos, handle offsets, and process refunds in adherence to company policy.
• Prepare and process write-off requests for uncollectable open invoices with complete documentation.

• Customer Support & Billing Administration
• Monitor and manage incoming inquiries in the general Billing inbox.
• Guide customers on navigating the customer billing portal—helping them retrieve invoices, make payments, register as vendors, and complete account tasks.
• Consistently meet or exceed departmental Service Level Agreements (SLAs).

Qualifications & Skills Required:

• Experience: 3+ years of experience in Cash Applications, Accounts Receivable, or high-volume payment processing.
• Education: High School Diploma or equivalent.
• Software: Strong Microsoft Excel skills required (VLOOKUPs, pivot tables, and filters).
• Compliance & Accuracy: Proven track record with payment handling and account reconciliation.
• Communication: Excellent written and verbal communication skills with a strong customer service mindset.

Preferred / Nice-to-Have:

• ERP Systems: Experience with SAP or other large enterprise systems strongly preferred.
• Portal Experience: Background with billing administration or customer portal management.
• Customer Service: 1–3 years in direct customer support or call queue environments.

Core Competencies & Team Fit

• Team Player & Self-Starter: Able to work independently while contributing positively to team culture.
• Adaptable: Thrives under firm deadlines and handles shifting priorities with ease.
• Growth Mindset: High performer interested in potential internal advancement.

Compensation / Pay Rate (Up to): $24.00 - $25.00 Per Hour