Accounts Receivable Specialist

Accounts Receivable Specialist Location: Farmers Branch, TX Schedule: Monday Friday 8:00am-5:00pm | Temp-to-Hire Hybrid schedule: onsite Monday-Thursday; Fridays are typically remote. Compensation: $24/hr.-$25/hr. We partnered with our established client, local to Farmers Branch area on their Accounts Receivable Specialist opening! In this role, you will manage high-volume payment processing, credit card transactions, account reconciliations, and customer billing support. The ideal candidate brings strong AR experience, exceptional communication skills, and a collaborative mindset to thrive in a fast-paced environment. Key Responsibilities Cash Applications & Payment Processing Process high-volume credit card payments received via phone, email, and fax in strict compliance with PCI security standards. Accurately process and reconcile daily lockbox payment files. Field inbound queue calls to assist customers with credit card payments and billing inquiries. Account Reconciliation, Credits & Adjustments Review and validate cash application postings to ensure accurate account reconciliation. Issue authorized credit memos, handle offsets, and process refunds in adherence to company policy. Prepare and process write-off requests for uncollectable open invoices with complete documentation. Customer Support & Billing Administration Monitor and manage incoming inquiries in the general Billing inbox. Guide customers on navigating the customer billing portalhelping them retrieve invoices, make payments, register as vendors, and complete account tasks. Consistently meet or exceed departmental Service Level Agreements (SLAs). Qualifications & Skills Required: Experience: 3+ years of experience in Cash Applications, Accounts Receivable, or high-volume payment processing. Education: High School Diploma or equivalent. Software: Strong Microsoft Excel skills required (VLOOKUPs, pivot tables, and filters). Compliance & Accuracy: Proven track record with payment handling and account reconciliation. Communication: Excellent written and verbal communication skills with a strong customer service mindset. Preferred / Nice-to-Have: ERP Systems: Experience with SAP or other large enterprise systems strongly preferred. Portal Experience: Background with billing administration or customer portal management. Customer Service: 13 years in direct customer support or call queue environments. Core Competencies & Team Fit Team Player & Self-Starter: Able to work independently while contributing positively to team culture. Adaptable: Thrives under firm deadlines and handles shifting priorities with ease. Growth Mindset: High performer interested in potential internal advancement. Compensation / Pay Rate (Up to): $24.00 - $25.00 Per Hour