Business Development Specialist

Job Title: Business Development Specialist

Department: Support and Giving (S&G)

Reports To: Director of Support and Giving

FLSA Status: Non-Exempt

Employment Type: Full-Time

Work Location: Hybrid / Remote with Required Travel

Position Summary:

The Business Development Specialist supports the mission of PTSD Foundation of America by assisting with fundraising operations, donor engagement activities, stewardship initiatives, sponsorship support, and development administration functions that strengthen organizational sustainability and growth.

This role supports the Development team through donor research, reporting, database management, fundraising coordination, event support, and stewardship activities designed to cultivate and maintain positive donor and community relationships.

The Business Development Specialist assists with fundraising campaigns, donor communications, prospect research, and development operations while supporting organizational accountability, data integrity, and service excellence standards.


Organizational Mission and Culture:

PTSD Foundation of America is a nonprofit organization dedicated to bringing hope and healing to combat veterans and their families through peer support, wellness, recovery-oriented services, and trauma-informed care.

Employees are expected to support the organization's mission, values, professionalism standards, and commitment to respectful service for veterans, families, donors, volunteers, community partners, and fellow team members.

Certain organizational activities or events may include voluntary inspirational, wellness, or faith-integrated elements consistent with the organization's mission and culture. Participation in such activities is voluntary and administered in accordance with applicable law.


Essential Duties and Responsibilities:

• Collaborate with the Development team to support departmental fundraising goals and organizational initiatives.
• Create reports and assist with data integrity, database clean-up, data extraction, and donor analytics activities.
• Prepare and generate donor profiles, prospect lists, reports, mailing lists, and fundraising queries.
• Assist with processing donations and generating donor acknowledgment letters, receipts, thank-you communications, and stewardship materials.
• Support tracking of Development team revenues, expenses, sponsorship activity, and fundraising budgets.
• Assist with sponsorship development opportunities, fundraising initiatives, and departmental events.
• Conduct donor and prospect research to support fundraising and stewardship strategies.
• Assist with development and implementation of stewardship programs that engage donors, volunteers, board members, staff, and community supporters.
• Promote organizational programs, services, events, and community engagement initiatives to strengthen donor retention and public awareness.
• Prepare materials and donor packets for meetings, fundraising campaigns, and prospective donor engagements.
• Assist with grant-related activities and coordination with third-party grant writers as needed.
• Support donor database maintenance and ensure accuracy of CRM records and fundraising documentation.
• Participate in organizational events and community activities, including occasional evenings and weekends as required.
• Maintain confidentiality involving donor, financial, veteran, and organizational information.
• Perform additional duties and special projects as assigned.

Minimum Qualifications

Education and Experience:

• Post-secondary education in nonprofit development, fundraising, business, communications, or a related field preferred.
• Minimum of 2 years of nonprofit fundraising, donor relations, development operations, or related experience preferred.
• Experience supporting fundraising campaigns, donor stewardship, or business development activities preferred.

Knowledge, Skills, and Abilities:

• Strong organizational and project management skills.
• Strong customer service and relationship-building abilities.
• Excellent written and verbal communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to work independently while maintaining collaboration with team members.
• Strong analytical and reporting skills with attention to detail and data accuracy.
• Ability to maintain professionalism and confidentiality in sensitive situations.
• Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word.
• Experience with SharePoint, DonorPerfect, or other CRM platforms preferred.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Ability to effectively exchange information verbally and in writing.
• Occasional exposure to outdoor weather conditions and environments requiring personal protective equipment.
• Ability to lift up to 50 pounds occasionally if needed.
• Ability to travel locally and work occasional evenings or weekends as required.

Benefits:

Eligible employees may qualify for organizational benefits in accordance with plan eligibility requirements, including:

• Medical
• Dental
• Vision
• Life Insurance
• Additional organizational benefits

Equal Employment Opportunity:

PTSD Foundation of America is an Equal Opportunity Employer and complies with applicable federal and Texas employment laws.


ADA Statement:

Reasonable accommo:dations may be made to enable qualified individuals with disabilities to perform essential job functions.


At-Will Employment:

Employment with PTSD Foundation of America is at-will and subject to applicable law.