Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative Alpine Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment. Schedule and compensation: Compensation: $17 - $20 per hour, for each hour worked This is a full-time position, with a 4/10 schedule and availability needed Monday-Friday with a rotating weekend and evening shift once a month. Full-time benefits package*: Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP) 401k - with company match beginning 2027 Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance *Part-time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set: 3+ years of experience in a customer service, reception, or client-facing role Previous veterinary receptionist or healthcare-related front-desk experience preferred Proficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clients Exceptional verbal and written communication skills Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Positive attitude and willingness to collaborate with a team Why choose Alpine Animal Clinic? Alpine Animal Clinic in Helena, Montana, is dedicated to providing compassionate and comprehensive veterinary care for pets in a welcoming and state-of-the-art facility. Our experienced team is committed to delivering high-quality medical services tailored to each pet's individual needs, ensuring their health and well-being are prioritized. With a focus on client education and communication, we strive to empower pet owners to make informed decisions about their furry companions' care.