Strategic Account Manager - CVS Media Exchange(CMX)

Role Summary The Strategic Account Manager is responsible for leading strategic coordination and performance oversight across digital media campaigns, ensuring seamless collaboration between internal teams and external suppliers. The role manages the end‑to‑end campaign lifecycle from kick‑off through execution and wrap‑up, driving precision in launch, optimization mid‑flight, and delivery of actionable insights. Responsibilities Strategic Planning & Campaign Development: develop annual brand and media strategies aligned with advertiser goals and growth objectives; create campaign strategies and audience targeting recommendations; build strategic supplier growth proposals. Client & Supplier Engagement: serve as the primary liaison for supplier communications, maintain strong relationships with clients, educate advertisers on performance metrics, insights, and optimization strategies. Campaign Execution & Optimization: lead campaign kick‑offs, manage briefs, confirm media planning details, oversee campaign performance in collaboration with internal teams, and monitor performance using KPIs and data‑driven insights to optimize outcomes. Reporting & Performance Analysis: perform in‑depth data analysis to deliver actionable insights and recommendations for short‑ and long‑term media strategies, collaborate with Insights and Strategy team to ensure reporting accuracy, deliver campaign performance reports, conduct wrap‑up calls, and finalize Campaign Performance Reviews (CPRs). Cross‑Functional Collaboration: work closely with sales, merchandising, and internal teams to drive strong results and advertiser satisfaction; partner with campaign management, I&S, and billing teams to ensure seamless execution and accurate delivery; support monthly billing processes and maintain Salesforce updates for campaign tracking. Required Qualifications 4+ years of experience in account management, media planning, digital marketing, or retail media (CPG/retail preferred), including upselling experience. Proven ability to lead day‑to‑day client relationships and collaborate cross‑functionally with internal teams to meet supplier needs. Experience developing media plan recommendations aligned with advertiser goals and performance objectives. Strong follow‑through and accountability, ensuring seamless coordination across teams and timely execution of deliverables. Familiarity with advertising analytics, data platforms, and DMP technologies, paired with strong analytical and problem‑solving capabilities. Resourceful and adaptable in navigating a large organization while thriving in a nimble, fast‑moving environment. A collaborative team player with a proactive mindset and a willingness to contribute as a key individual contributor. Excellent written and verbal communication skills, including the ability to present clearly and effectively to internal stakeholders and external partners. Confident in escalating and presenting key issues to leadership with clarity and strategic insight. Strategic thinker with the ability to influence supplier investment and drive growth through CMX media solutions. Preferred Qualifications Proven ability to lead day‑to‑day client relationships and collaborate cross‑functionally with internal teams to meet supplier needs. Experience developing media plan recommendations aligned with advertiser goals and performance objectives. Strong follow‑through and accountability, ensuring seamless coordination across teams and timely execution of deliverables. Familiarity with advertising analytics, data platforms, and DMP technologies, paired with strong analytics and problem‑solving capabilities. Resourceful and adaptable in navigating a large organization while thriving in a nimble, fast‑moving environment. A collaborative team player with a proactive mindset and a willingness to contribute as a key individual contributor. Excellent written and verbal communication skills, including the ability to present clearly and effectively to internal stakeholders and external partners. Confident in escalating and presenting key issues to leadership with clarity and strategic insight. Strategic thinker with the ability to influence supplier investment and drive growth through CMX media solutions. Location This role is hybrid and commutable to one of the following Corporate Hubs; you must work in the office 2 days a week (Tuesday‑Wednesday): Boston or Wellesley, MA; Woonsocket, RI; NewYork, NY – Soho office; BlueBell, PA; Chicago, IL. Pay Range $66,440.00 – $151,898.00 (annual base salary; varies by experience, education, geography, and other relevant factors). Benefits Comprehensive benefits package includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws. #J-18808-Ljbffr 9005 CVS Pharmacy, Inc.