Senior Digital Media Account Manager

Green Line Digital seeks a highly organized, strategic, and solution-oriented professional to support our enterprise-level client accounts, including global brands in e-commerce, broadcasting, finance, and technology. This role requires strong client relationship management, insightful analytics, strategic oversight, and effective project coordination across multiple internal teams. The ideal candidate will bring substantial experience from a digital agency background, with proven expertise in global campaign management and data-driven decision-making.Digital Media Account Manager ResponsibilitiesBuild and maintain exceptional relationships with client contacts, establishing trust, respect, and long-term partnerships.Provide strategic oversight and direction based on performance insights across various channels and campaign types, enabling clients to achieve business growth and improved efficiency.Act as the primary liaison between clients and internal teams, facilitating the clear exchange of insights, opportunities, and strategic recommendations.Analyze performance data, identify actionable insights, and leverage industry experience to make recommendations.Monitor project timelines, coordinate tasks across internal teams, and ensure all deliverables meet client expectations on schedule.Continuously ensure client satisfaction through exceptional service, proactive communication, and consistent delivery of results, aiming for long-term client retention.QualificationsBachelor's degree in Marketing, Business Administration, or a related field.Minimum of 4-6 years of relevant experience in a large digital agency environment.Proven track record managing significant enterprise or global client accounts.Demonstrated expertise in digital media, including performance analytics across paid search, social media, programmatic display/video, and creative design.Strong analytical skills, with the ability to interpret complex data sets, generate insightful reports, and provide strategic recommendations.Exceptional communication, interpersonal, and negotiation skills, adept at managing client relationships at senior levels.Highly organized, detail-oriented, and capable of managing multiple priorities under pressure.Proficiency with reporting tools, analytics platforms, CRM software, and Google Workspace/Microsoft Office suite.BenefitsHealth, Vision and DentalEmployee 401(k)100% match up to 3%50% match on the next 2%3 weeks paid time off (maximum of 4 weeks with rollover)10 company holidays40 hours of sick leaveParental leaveAccess to company Uber accountAbout Green LineGreen Line Digital is a fully remote premier digital agency specializing in paid search, paid social, programmatic display/video, and creative design. Since 2016, we've built a team of dedicated experts who leverage cutting-edge strategies to deliver measurable results for our enterprise clients. We value transparent communication, data-driven decision-making, and a culture of continuous learning and collaboration.To learn more about us, visit our website:
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