Desktop Support Specialist
Tekgence
Service Desk Engineer (level 1 & level 2 Engineer) Sunnyvale, CA or San Jose, CA (5 days Onsite) Contract & FTE (Both) Skill required – Incident Management , TCIP Protocol , Troubleshooting, scripting language , ITIL etc Job Description: Strong experience on Infrastructure side with architecture, design patterns, reliability and scaling of new and current systems. Experience leading and commanding incidents, including driving root cause analysis, coordinating cross-functional teams, and ensuring follow-through on corrective actions. Experience building observability from the ground up — defining SLOs/SLIs, closing monitoring gaps, and implementing alerting strategies that catch failures before customers do. Proficiency in Linux kernel internals, with exposure to scheduler, memory allocation, and driver subsystem. Experience writing high quality code with at least one programming language (Python, Go, or similar). Experience with system-level debugging, including kdump, and kernel panic analysis.. Proficiency in Infrastructure as Code tooling (Ansible, Terraform, Kubernetes) and CI/CD practices (GitLab CI, AWX, etc.) for bare-metal or cloud infrastructure.. Experience with TCP/IP and network programming. Experience with distributed storage systems and understanding of one or more of object, block, and file storage paradigms.. #J-18808-Ljbffr Tekgence
Vacancy posted 1 day ago
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