RN - Implementation Specialist

RN - Implementation Specialist

Responsible for applications training, electronic health records (EHR) training, onsite support for staff and provider use of hospital-based clinical information systems. Onsite support includes initial clinical systems training and ongoing support. This position supports hospital's strategic use of data to improve clinical, operational, financial and quality outcomes. It serves as a bridge between information technology, clinical operations and leadership by managing data conversion projects, developing reports and dashboards, conducting data analysis and supporting EHR optimization initiatives.

Essential Functions:

1. Provides initial and ongoing training to providers and staff on hospital applications, including EMR
2. Collects input from care providers required for design and development of clinical information systems and collaborates in the design, build, analysis and improvement of clinical information systems
3. Assists with data transfer assignments between the hospital and other entities.
4. Assists with data mining and queries to write reports or data extractions to support all departments. Assignment includes the development and maintenance of departmental dashboards
5. Ensure that the hospital achieves Meaningful Use targets, including communicating to relevant departments their progress in achieving Meaningful Use goals and assisting with the process to achieve the goals
6. Participates in organization committees to share information about clinical user practices, needs and requirements. Facilitate communication with other support staff to respond to questions or provide additional support to care providers
7. Communicates changes and/or new information, including EHR upgrades, in a timely and appropriate manner
8. Work collaboratively with the other IT staff, providing limited technical support to clinical users and facilitate communication with technical resources when more advanced technical assistance is required.
9. Prepares reports, dashboards, and data visualizations using tools such as Tableau and other tools.
10. Conduct clinical system demonstrations as requested by organizational committees
11. Enhance clinical user satisfaction by developing expanded and coordinated approaches to service delivery to care providers.
12. Support application implementation, troubleshooting, and day-to-day system support activities.

All job requirements listed indicate the minimum level of knowledge, skills and ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees will be required to perform other job-related instructions given by their supervisor, subject to reasonable accommodation.

Hours: Full-Time, Monday - Friday.

Salary: Base salary of $42.00 - $43.00 per hour. Additional increases based on preferred degrees.

Company Overview: Ellenville Regional Hospital is a non-profit, community focused hospital based in New York's Hudson Valley. We support our local community with health, wellness, specialty services and readily available diagnostic testing. We are centrally located for residents in surrounding areas to access our subacute rehabilitation programs, specialists and ambulatory services. Our healthcare is delivered with compassion and respect based on our commitment to improving our community health through excellence, innovation and state-of-the-art technologies.

Benefits:

• Medical Benefits
• Health Insurance
• Dental
• Vision
• Life Insurance Employer Sponsored, Supplemental Life Insurance
• PTO
• Vacation Time
• Sick Time
• Paid Holidays
• Personal Time
• Bereavement
• 403(b)
• Employee Assistance Program
• Tuition Assistance
• Discount Program
• Virtual fitness, mindfulness and nutrition app
• Healthcare Concierge Service
• MetLife Legal Plan
• LifeLock Identity Protection
• Nationwide Pet Insurance

This is an in-person, on-site position and is not eligible for remote or hybrid work.

Requirements

Experience:

Required:

• Minimum of 2 years of healthcare or clinical informatics experience
• Hands-on experience with EHR such as Meditech, AthenaOne, or similar platforms
• Understanding of healthcare workflows (inpatient, ambulatory, ancillary services such as Radiology, Rehabilitation services etc.)
• Hands-on experience with visual analytics tools such as Tableau
• Experience as a super user for clinical systems supporting clinical users (physicians, nurses, allied health professionals, etc.)
• Familiarity with HIPAA and healthcare data privacy/security regulations

Preferred:

• Experience supporting technical systems in a professional environment
• Experience with report development, validation, and optimization
• Knowledge of healthcare data standards (HL7, FHIR, ICD-10, CPT, SNOMED)
• Familiarity with regulatory reporting requirements (CMS, Joint Commission, etc.)

Education:

• Bachelor's degree in health informatics, Information Systems, Computer Science, or related field required
• Registered Nurse preferred but not required

Certification/Skills:

• Strong verbal, non-verbal, and written communications skills Excellent interpersonal skills/customer services skills
• Critical thinking skills
• Ability to analyze and prioritize tasks and requests
• Understanding of clinical roles and responsibilities in a hospital setting Knowledge of desktop office applications
• Basic technical troubleshooting skills