Customer-Focused Tier 1 Tech Support Engineer
$60kExtensiv
Extensiv, located in Sandy, Utah, is seeking a Tier 1 Support Engineer passionate about customer satisfaction. In this role, you'll be the first contact for customers, addressing inquiries and troubleshooting technical issues through various communication methods. With a focus on delivering timely solutions, you'll ensure a seamless customer experience. The position offers a salary of $60,000, reflecting competitive market standards based on your skills and experience. #J-18808-Ljbffr Extensiv
$60k
...platform to better serve customers and increase... ...top-notch technical support and ensuring customer... ...We are looking for a Tier 1 Support Engineer to be the first point... ...Customer Service and Tech Support for eCommerce... ...EEO Statement Extensiv focuses on recruiting a dynamic...CustomerWork at officeRemote work- ...the position? The Bilingual Tier 1 Service Desk Representative... ...role on a fully remote team supporting the English and Spanish inbound... ...Tier 1 SDR, you will assist customers by answering questions, assisting... .... You should be customer-focused, polite, reliable, knowledgeable...CustomerContract workRemote workShift work
- ...UVeye is seeking a Technical Customer Support Engineer Tier II based in Salt Lake City, UT. This full-time role involves assisting with the installation... ...experience. Ideal candidates should have 3+ years in tech support and a Bachelor’s in Computer Science. Skills in Linux...CustomerFull time
- Client Technical Support Tier 1 Support Specialist Welcoming, collaborative and having the... ...only payments innovator that applies tech and engineering capabilities to empower Fintechs and... ...functionality combined with customized, responsive and flexible programs to...CustomerRemote workFlexible hours
$18 per hour
...provides front-line technical support for video services while also... ...responsible for troubleshooting customer issues, coordinating service... ...18/hr, DOE and an additional $1/hr during nights and weekends... ...re revolutionizing hospitality tech, offering everything from DIRECTV...CustomerWork at officeShift workNight shiftWeekend work$50k
...Role We are seeking a skilled and customer-focused Technical Support Representative to join our... ...hybrid support role focused on both Tier 2 Network Support and Tier 1 Video Support. This position is... ...’re revolutionizing hospitality tech, offering everything from...CustomerWork at officeRemote workMonday to FridayShift work- ...financial technology company in Utah is seeking a Client Technical Support Tier 1 Support Specialist to provide B2B technical support for... ..., maintaining case documentation, and delivering exceptional customer service. Candidates should have at least 2 years of customer...Customer
$75k - $90k
...Technical Customer Support Engineer, Tier 2 – West Cost Salt Lake City, UT Full-time Departments: Customer Support Description We’re looking for a Technical Customer Support Engineer Tier II to join our Support team. You’ll be part of the Delivery department, working cross...CustomerFull time- ...L2 Support Professional We are seeking a motivated L2 Support professional with 1 to 2 years of experience to join our dynamic team. In this role, you will provide Level 2 technical support, troubleshoot hardware and software issues, and ensure reliable IT operations...
- ...Key Responsibilities Frontline Support: Serve as the first responder... ...(Jira/Freshservice) with a focus on timely resolution and meticulous... ...and Windows troubleshooting. Tech Stack: Hands‑on experience... ...R.T. of Hirevue: Hero for our Customers, Enjoy the Journey, Always do...CustomerRemote jobCurrently hiringLocal area
$20 - $25 per hour
...Service Desk Technician I serves as the primary point of contact for end-user IT support. This Tier 1 role focuses on resolving common technical issues, delivering a high-quality customer experience, and ensuring timely resolution or appropriate escalation of incidents...CustomerHourly payRemote work$84k - $103k
...responsible for delivering frontline support for hardware, software, and... ...Job Responsibilities Provide Tier 1 and Tier 2 support for IT... ...devices, and peripherals, with a focus on minimizing downtime.... ...Strong communication skills and a customer‑first mindset, with the ability...CustomerPermanent employmentVisa sponsorshipFree visa- ...Customer Support Engineer United States (Field-Based Role) Mandatory residence: Salt Lake City, Utah or Tucson, Arizona About the Role Immersive... ...professional with strong technical capabilities, a customer‑focused mindset, and the ability to operate effectively in dynamic...Customer
- ...InComm Payments is highly focused on our people and their growth... ...Our team provides global support for mobile & web-based... ...leadership team. Qualifications 1+ years of experience in customer service. Excellent verbal... ...Referral Bonus Program - Tier II #LI-LW1 1+ years of...CustomerLocal areaWorldwideMonday to FridayFlexible hoursShift work
$72k - $90k
...transformative change in healthcare. We are looking for a Customer Support Engineer to own customer-facing technical work end-to-end, including... ...customers you serve What you will bring to the table: ~1-2 years of full-time experience in a customer-facing...CustomerFull timeRemote work$57.5k - $77.63k
...Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of... ...provide world class support to Rocket's customers and partners. The TSE will assist Rocket... ...Programmer, DBA or Application Developer. ~1+ years' experience working with 1 or...CustomerPermanent employmentRemote workWorldwide$105.6k - $132k
...only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial... ...functionality combined with customized, responsive and flexible programs to accelerate... ...here at . The role: The Senior Support Engineer will be part of the Galileo...CustomerRemote workFlexible hours$99.6k - $223.4k
...re looking for hands-on engineers with expertise and... ...up, with the scale and customer focus of the leading enterprise... ...given the autonomy and support to do your best work. It... ...with mission-critical tier-one livesite servicing.... ...oracle.com or by calling 1-(***) ***-**** in the United...CustomerTemporary workFlexible hours$54k - $80k
...Overview The Technical Support Specialist provides... ...and non-technical customers by diagnosing, troubleshooting... ...from11pm-8amCST with a 1-hour meal break, on-... ...service tech support metrics... ...experience ~ Customer-focused and ability to understand...CustomerContract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work- ...Linux Technical Support Engineer We are seeking a highly motivated Linux Technical Support Engineer... ...problem resolution for our enterprise customers. You will work with a dynamic portfolio... .... Knowledge equivalent to LPIC-1 (certification is highly preferred)....Customer
- ...Number PRN44187B Job Title Desktop Support Engineers Working Title IT Support Specialist... ...expected to act as a professional and courteous tier-1/tier-2 helpdesk support resource and customer champion for all College of Fine Arts customers (...CustomerFull timePart timeWork experience placementWork at officeMonday to FridayShift workWeekend workAfternoon shift
$17 per hour
...build a stronger and successful organization.The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide technical support, answer... ...of Conduct and core values of passionate, focused, people first, and always advancingStarting compensation...CustomerPermanent employmentFull timePart timeRemote workWorldwideShift work- A tech support company is seeking a dedicated professional to provide high-quality end-user technical support. The ideal candidate will have 2-5 years of experience in customer support, excellent communication skills, and a strong technical aptitude. Responsibilities include...Customer
- NiCE is looking for a skilled IT Support Specialist based in Sandy, Utah. The role encompasses providing Tier II support for corporate desktop infrastructure, requiring... ...VPN environments. The candidate should excel in customer service and possess strong problem-solving...CustomerRemote work
$70k
...Job Description Job Description Pay: $70,000/Year Role The Tier 2 IT Technician serves as the escalation point between Tier 1 support and Tier 3/ Systems Admin. This role focuses on diagnosing and resolving complex technical issues, stabilizing production environments...- ...Dot Compliance Ltd is looking for a Customer Support Engineer to join their North America Customer Support Team. This role, based in a fully remote environment, involves driving customer satisfaction and acting as the primary point of contact for global customers. Strong...CustomerRemote work
- ## Customer Support EngineerUtah | Full-time#### Who we’re looking forDot Compliance is a leading provider of cloud-based Quality and Compliance... ...and compliance processes.We are seeking a **Customer Support Engineer** to join our North America Customer Support Team in a **...CustomerFull timeRemote work
- ...Customer Support Engineer Customer Support Utah Senior Full-time ID: VDT26209, VDT26208 Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies...CustomerFull timeWork experience placementShift workWeekend work
- ...Description Job Title: IT Help Desk Tier 2 Technician Department: Information... ...Desk Tier 2 Technician provides technical support and resolution for complex IT issues at... ...hardware, software, and network issues from Tier 1. Escalating unresolved tickets to Tier...Work at officeRemote workFlexible hours
- 2026 IT Engineer Paid Intern (Jan and May hires) Riverton, UT, USA... ...divine guidance to provide or support technology that furthers the... ...common requests from other IT customers. Replacing/upgrading existing... ...their best selves. Our focus on physical and mental health...CustomerInternshipWork at officeLocal areaRemote workWorldwideMonday to FridayFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer-Focused Tier 1 Tech Support Engineer. Be the first to apply!

