SaaS Support Specialist - Fast & Accurate
Runway
Runway is hiring a Support Representative to handle high-volume tickets across billing and plan questions for Free, Standard, Pro, and Max users. You will use macros, playbooks, and AI suggestions to close tickets accurately and quickly, routing more complex issues to Tier 2 or Enterprise as needed. We value precise written communication and comfort with process-driven work. Prior experience with Zendesk or similar tools is a plus, and training is provided for our product ecosystem. #J-18808-Ljbffr Runway
Vacancy posted 1 day ago
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