AI-Savvy SaaS Support Specialist for Impact
Velora
Velora in Oregon is building a team of customer‑obsessed Support Specialists. You’ll own customer conversations, primarily via email, and collaborate with Implementation and Customer Success to resolve issues efficiently. We value product empathy, clear written and verbal communication, and using AI to improve support quality while protecting customer data. A monthly review cycle guides matchmaking for live roles. #J-18808-Ljbffr Velora
- AvidXchange, Inc. is seeking a Technical Support Specialist to resolve software and SaaS issues for clients. You will troubleshoot, test components, and manage support tickets from start to finish. This role collaborates with Level II and Senior Specialists and provides...SuggestedRemote job
- Granum is seeking a technical customer support specialist to join our remote US-based team. You will handle tier 1 inquiries by phone, email, chat and our ticketing system for a SaaS product, troubleshoot issues, and contribute to knowledge bases. You’ll partner with product...SuggestedRemote job
- Jobgether is seeking a Sr. Support Specialist based in the United States to own complex customer escalations and lead high-impact support initiatives. You will collaborate with Customer Success, Data, Engineering and Product teams to resolve issues, improve processes,...SuggestedRemote job
- TogetherWork is seeking a Customer Support Representative to deliver exceptional service remotely, primarily supporting the Doubleknot platform... ...investigate complex problems. Ideal candidates have 3+ years in SaaS support, strong communication, and a proactive approach to...SuggestedRemote job
- Filed is the AI tax preparer trusted by America's accounting firms. This fully remote role welcomes candidates across the United States (excluding New York). You'll help hundreds of preparers resolve tax issues, write clear tickets, and collaborate with engineers to ship...SuggestedRemote job
- ...moving. Solve complex problems. Make an impact where accuracy and technology come together... ...for our clients. As a Data Integration Support Specialist , you'll play a critical role in... ...analytics, branded portals, mobile access, and AI-powered automation—drives efficiency,...Temporary workImmediate startRemote workFlexible hours
- Intellistack, a remote-friendly SaaS billing specialist, seeks a customer-focused Billing Support professional. You will handle basic billing inquiries, issue invoices, process refunds, and keep customer data accurate. Collaboration with Accounting and Billing Manager ensures...Remote job
- Talentoma is seeking a Chat Support Specialist for a fully remote position based in Oregon, United States. The role involves live chat and email support to deliver clear, practical answers and resolve customer questions efficiently. You will collaborate with the support...Remote job
- Runway is hiring a Support Representative to handle high-volume tickets across billing and plan questions for Free, Standard, Pro, and Max users. You will use macros, playbooks, and AI suggestions to close tickets accurately and quickly, routing more complex issues to Tier...
$65k - $80k
...steps. Our partner is looking for a Sr. Support Specialist based in the United States. As a senior... ..., and proactively address customer-impacting challenges. You will also mentor teammates... .... Previous experience working in a B2B SaaS environment. Hands-on experience with ticketing...Remote work- We are building AI to simulate the world through merging art and... ...s most recognized brands. Our support org handles everything from a... ...kind so our more experienced specialists can focus on the second. We're... ...process-driven role (preferably in SaaS, but not required) Enough...
- ...nonprofit work easier, more impactful, and more sustainable. Together... ...a bench of customer-obsessed Support Specialists for Velora. We may not have... ...verbal communication, and SaaS support tooling, we review submissions... ...the product easier to use. AI Believing: Use AI to improve...Local area
- CDW is seeking a curious, tech-savvy Support Consultant (Tier 1) to join our Education Support Team. You’ll provide guidance and troubleshooting... ...for Education core products, work with GAM and CDW Education SaaS tools, and help school districts across North America deliver...
$40 - $45 per hour
Syllo is seeking a remote-first Support Specialist to be the first point of contact for clients using our AI-powered legal tech. You will troubleshoot, build product knowledge, and contribute to helpful resources that enable legal teams to maximize the platform. As part...Remote jobHourly payFull time- Points North is hiring a Software Quality & Support Specialist to help customers get unstuck and test what we build before it reaches them. You’ll troubleshoot issues, convert customer input into actionable product guidance, and validate releases to ensure functionality...
$60k - $81.2k
...looking for a curious, tech-savvy problem solver to join our Support Team. If you enjoy... ...Education SKUs, and CDW Education SaaS tools.A Tier 1 Level... ...Center articles.Use available AI tools and resources to improve... ...and deliver real impact for our customers and communities...Full timeTemporary workWork at officeLocal area$47.19k - $79.2k
...user needs and requirements. Responsibilities/Task Direct system support relative to the activities related to the Support Desk.... ...the department on task forces and cross-functional teams that impact the Support Desk. Work with Education and Training to determine...Contract work$55k - $70k
...North is creating a new role to support and safeguard three of our... ...our Software Quality & Support Specialist, you'll split your time... ...technical issues based on business impact, urgency, and established... ...experience supporting or testing SaaS, workforce management,...Remote work$30.92 - $47.85 per hour
...business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better... ...and at home.We boldly go.Where is the work:Virtual Remote Support Specialist which primarily focuses on the remote support,...Remote jobHourly payWork at officeLocal areaWork from homeNight shiftWeekend work- ...Core Values empower us to achieve Our Purpose:Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus: Job Description The Endoscopy Support Specialist I position provides positive customer experiences by delivering Olympus service...Contract workWork experience placementLocal areaWorldwideFlexible hoursNight shift
$59.6k - $87.5k
...development. Cherry Bekaert is seeking an experienced End User Support Senior Specialist to provide advanced technical support, drive technology... ...business applications. Lead support efforts for critical and high-impact incidents, ensuring timely resolution and clear stakeholder...Work experience placementWork at officeLocal area- ...Job Title Self Determination Support Specialist or SDSS Job Description GT Independence is a family-founded, leading national Financial... ...national presence, the organization continues to expand its impact through innovation, service excellence, and a strong...
$60k - $80k
...Intelerad on LinkedIn and Twitter. Role Overview The System Support Specialist I is an integral member of the Client Support team, responsible... ...I diagnoses and resolves technical issues that directly impact patient care delivery — helping to minimize system downtime and...Local areaRemote workMonday to FridayShift work$45k - $55k
...Why the Job Exists The Customer Support Engineer exists to help... ...filing deadlines, cargo-clearance impact, number of users affected, severity... ...effectively with brokerage specialists, Product, Development,... ...and transcribed. We may utilize AI tools to support our hiring team...Local areaImmediate startRemote workFlexible hours$52k - $65k
...guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership... ...opportunities and grow with us! How you will make an impact As an Apple Support Specialist, you will be responsible for resolving technical support...Contract workTemporary workWork at officeRemote workFlexible hours- ...development. Cherry Bekaert is seeking an experienced End User Support Specialist to provide responsive, high-touch technical support to... ...configuration, authentication, and productivity issues that impact U.S. end users. Deliver high-touch support for partners, executives...Work experience placementLocal areaShift work
- ...Job in United States (Remote) is seeking a Data Entry Specialist to support the Talent Acquisition team on diverse projects with multicultural teams. This role emphasizes proactive work, attention to detail, and strong English communication to screen and manage candidates...Remote work
$92.16k - $138.24k
...are currently seeking a SSIS and SQL Server Support Tech Lead to join our team in Addison,... ...to communicate technical issues, business impact, risks, and recommendations clearly. Demonstrated... .... We are one of the world's leading AI and digital infrastructure providers, with...Permanent employmentTemporary workWork at officeRemote workFlexible hours- ...Jobgether is looking for a Head of Global Support in the United States to lead a diverse, global team of ~130 professionals. You will shape... ...KPI optimization, and data-driven improvements while leveraging AI to boost efficiency. Remote-first role with global collaboration...Remote work
- Destination Careers is seeking a full-time Remote Client Support Representative to assist travelers with inquiries, bookings and issue resolution... .... Ideal candidates excel in customer service, are tech-savvy, and can manage multiple requests with strong time management....Remote jobFull timeFlexible hours
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