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SaaS Quality & Support Specialist

Points North

Points North is hiring a Software Quality & Support Specialist to help customers get unstuck and test what we build before it reaches them. You’ll troubleshoot issues, convert customer input into actionable product guidance, and validate releases to ensure functionality. You’ll split time between frontline support and functional QA activities, collaborating with Product and Engineering to improve usability, data integrity, and product quality across ACA Reporter, Who's Where, and Attendance #J-18808-Ljbffr Points North

Vacancy posted 2 days ago
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