SaaS Quality & Support Specialist
Points North
Points North is hiring a Software Quality & Support Specialist to help customers get unstuck and test what we build before it reaches them. You’ll troubleshoot issues, convert customer input into actionable product guidance, and validate releases to ensure functionality. You’ll split time between frontline support and functional QA activities, collaborating with Product and Engineering to improve usability, data integrity, and product quality across ACA Reporter, Who's Where, and Attendance #J-18808-Ljbffr Points North
$55k - $70k
Points North is creating a new role to support and safeguard three of our products:... ...and Attendance Advisor. As our Software Quality & Support Specialist, you'll split your time between... ...with experience supporting or testing SaaS, workforce management, attendance, scheduling...SuggestedRemote work- AvidXchange, Inc. is seeking a Technical Support Specialist to resolve software and SaaS issues for clients. You will troubleshoot, test components, and manage support tickets from start to finish. This role collaborates with Level II and Senior Specialists and provides...SuggestedRemote job
- TogetherWork is seeking a Customer Support Representative to deliver exceptional service remotely, primarily supporting the Doubleknot platform... ...investigate complex problems. Ideal candidates have 3+ years in SaaS support, strong communication, and a proactive approach to...SuggestedRemote job
- Granum is seeking a technical customer support specialist to join our remote US-based team. You will handle tier 1 inquiries by phone, email, chat and our ticketing system for a SaaS product, troubleshoot issues, and contribute to knowledge bases. You’ll partner with product...SuggestedRemote job
- Intellistack, a remote-friendly SaaS billing specialist, seeks a customer-focused Billing Support professional. You will handle basic billing inquiries, issue invoices, process refunds, and keep customer data accurate. Collaboration with Accounting and Billing Manager ensures...SuggestedRemote job
- Runway is hiring a Support Representative to handle high-volume tickets across billing and plan questions for Free, Standard, Pro, and Max users. You will use macros, playbooks, and AI suggestions to close tickets accurately and quickly, routing more complex issues to Tier...
- Jobgether is seeking a Sr. Support Specialist based in the United States to own complex customer escalations and lead high-impact support initiatives. You will collaborate with Customer Success, Data, Engineering and Product teams to resolve issues, improve processes,...Remote job
- Jobgether is seeking a Senior Quality Assurance Analyst based in the United States with strong SaaS QA experience. You will own hands-on testing, identify defects, and collaborate with development teams to ensure reliable software releases in a fully remote, full-time role...Remote jobFull time
- Velora in Oregon is building a team of customer‑obsessed Support Specialists. You’ll own customer conversations, primarily via email, and collaborate... ...and verbal communication, and using AI to improve support quality while protecting customer data. A monthly review cycle...
$66k
...saves a firm hours the same day. You'll grow as fast as we do. Filed is adding millions of dollars of revenue every quarter, and the support and QA function is still small. People who start here move into QA, product and engineering-adjacent roles. We've raised $17.2...Remote jobHome office- ...building a bench of customer-obsessed Support Specialists for Velora. We may not have an open Support... ...written and verbal communication, and SaaS support tooling, we review submissions... ...Believing: Use AI to improve support quality. Explore AI for research, drafting, summarizing...Local area
$65k - $80k
...applications and next steps. Our partner is looking for a Sr. Support Specialist based in the United States. As a senior member of the... ...escalation-focused position. Previous experience working in a B2B SaaS environment. Hands-on experience with ticketing and issue-tracking...Remote work- ...the world's most recognized brands. Our support org handles everything from a five-minute... ...the first kind so our more experienced specialists can focus on the second. We're looking for... ...or process-driven role (preferably in SaaS, but not required) Enough curiosity to spend...
- CDW is seeking a curious, tech-savvy Support Consultant (Tier 1) to join our Education Support Team. You’ll provide guidance and troubleshooting... ...for Education core products, work with GAM and CDW Education SaaS tools, and help school districts across North America deliver an...
- ...non‑profit leader in providing advocacy, quality healthcare and social services in Marion... ...since 1970. Senior Quality Improvement Specialist Location: West Salem Clinic | 1233 Edgewater... ...process — it's how we strengthen care, support our teams, and make a lasting difference...Full timeTemporary workMonday to Friday
$27 per hour
...Direct Support SpecialistDSP Connections Inc. is committed to providing support to individuals with intellectual and developmental... ...overcome their challenges and reach lifelong goals.A Direct Support Specialist (DSS) is a highly experienced individual who has an extensive...Full timeFlexible hoursShift workNight shiftWeekend work$50.4k - $72k
...and provider information at Gainwell Technologies. As a Quality Verification Specialist, you’ll conduct secondary reviews of completed verification... ...Funds Transfer (EFT) change requests. You’ll evaluate supporting evidence and approve, deny, or escape requests within...Full timeWork at officeRemote workFlexible hours- Jobgether is seeking a Nutrition & Quality Specialist for a partner company listed in the United States. You will provide canine nutrition guidance, review ingredients, and support product quality remotely. Collaborate with Food Quality & Safety, R&D, and Veterinary teams...Remote job
- ...stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-... ...at scale. To learn more, visit Job Summary The Quality Control Specialist is responsible for reviewing electronic medical records and...Remote job
- ...actionable intelligence — maximizing accuracy, quality performance, and outcomes for health... .... Your Daily Mission The Coding Quality Specialist conducts coding quality reviews on... ...10-CM codes are accurately assigned and supported by clinical documentation Provide formal...Remote jobApprenticeship
$55.22k - $96.64k
...Job Classification TitleSocial Research Specialist II (S) Position Number Position Number6... ...federal standards. The position conducts data‑quality activities such as case consolidation,... ...data. This role provides technical support, training, and guidance to data reporters...Remote workNight shift$29 - $31 per hour
...team and work from home!The Loss Mitigation Underwriting Quality Control Specialist primary responsibilities consist of reviewing the accuracy... ...investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'...Hourly payExtra incomeWork from home- ...applications and next steps. Our partner is looking for a Nutrition & Quality Specialist based in the United States. As a Nutrition & Quality... .... You will serve as a technical resource for customer support teams, translating complex scientific information into clear...Remote workWork from home
$47.19k - $79.2k
...customers that use our systems. Develop or assist in the preparation of user needs and requirements. Responsibilities/Task Direct system support relative to the activities related to the Support Desk. Responsible for first level support for client operating systems and...Contract work$69k - $125k
...Job Title Senior Field Support Specialist Location West/Central Region What we are looking for: The Senior Field Support Specialist represents... ...in the field to ensure rapid and complete resolution to quality issues and help identify potential design changes. What you...For contractorsWork experience placement$23.5 per hour
...Ultipro in Salem, Oregon is seeking Dedicated Support Direct Support Professionals to support one person in their family home. DSPs in this role are flexible, knowledgeable, creative, and organized to deliver excellent, person-centered care. Full-Time and Part-Time...Hourly payFull timePart timeFlexible hours$3,964 - $5,334 per month
...connects with customers seeking clear, practical answers. The Chat Support Specialist handles focused support requests, helping customers... ...assistance needed. Close resolved conversations with a clear recap; quality is judged through accuracy, turnaround, complete notes,...Remote workWork from homeDay shift$50.4k - $72k
Gainwell Technologies LLC is seeking a Quality Verification Specialist to review verification records for member and provider access requests and provider EFT changes, assessing identity, authority, and controls. This fully remote role offers a salary range of $50,400 to...Remote jobFlexible hours- ...Vocate, a nonprofit higher education and workforce solutions provider, is seeking a People Specialist to support the Chief People Officer and the People Team. This remote, full-time role focuses on executive recruiting, organizational planning, leadership operations, and...Full timeRemote work
- ...Executive Support Specialist 1 (Division of Child Support - Director's Office) - Salem The Oregon Department of Justice Division of Child Support (DCS) Director's Office is seeking to hire an administrative professional as an Executive Support Specialist 1 to assist...Permanent employmentFull timeWork experience placementWork at officeShift work
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