Security Systems Implementation Specialist

Job Description

About our team

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We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves on delivering best-in-class solutions through our teams made up of Security Operations, Business Operations, Operations Support, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you’ll be part of our team and work alongside a group of professionals that are committed to excellence and innovation.

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About the role

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The Security Systems Implementation Specialist is responsible for leading and coordinating systems deployment initiatives across all AMER sites. This role serves as a centralized program resource responsible for implementation planning, stakeholder coordination, vendor management, operational decision-making, and deployment governance to ensure consistent execution across the enterprise.

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What you’ll do

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As a Security Systems Implementation Specialist, you will serve as the primary point of contact for system deployment efforts, exercising independent judgment in coordinating implementation strategies, managing stakeholder expectations, prioritizing deployment activities, and resolving operational challenges across multiple sites and business functions. In this role, you will act as a trusted representative of the Datacenter Physical Security program, building effective partnerships with client stakeholders, site leadership, vendors, and internal teams to support successful implementation outcomes.

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You will lead and coordinate deployment activities across vendor security technologies, ensuring operational readiness, stakeholder alignment, and transition to site operations. You will oversee deployment planning, implementation coordination, operational acceptance, and transition-to-operations activities while helping drive a positive operational experience for client and site leadership. You will document activities, resolutions, and follow-up actions within tracking systems and coordinate escalation of complex challenges to partners, vendors, and support teams.

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Success requires a self-starter who can operate with minimal supervision, exercise independent judgment, evaluate competing priorities, anticipate risks, and make recommendations that impact program-wide implementation strategies and operational outcomes. The ideal candidate is skilled at building relationships, influencing outcomes without direct authority, and representing the program in complex client environments. Comfortable working in dynamic environments, engaging with cross-functional partners and clients, and balancing multiple priorities under the direction of the Senior Operations Support Manager, the Field Asset Implementation Specialist performs duties that support the success of the Datacenter Physical Security program.

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What you need to apply

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We are seeking a detail-oriented professional with an associate's degree and three or more years of experience in physical security, security technology implementations, project coordination, operations support, account management, or a related field. Bachelor's degree preferred. Equivalent combinations of education and experience may be considered. Intermediate-level proficiency with Microsoft Office applications, including Power BI, PowerPoint, Word, Excel, Teams, and SharePoint, is required. Strong organizational, communication, and stakeholder management skills are essential, along with the ability to manage multiple priorities in a fast-paced environment. Travel within the United States up to 50% is required, with additional travel as needed to support deployment activities and operational priorities. Candidates must have a valid driver's license, reliable transportation, legal authorization to work in the country where the position is located, and proficiency in speaking, reading, and writing English. Availability to support critical business activities outside standard business hours may be required based on operational needs.

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What you’ll get

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We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help you succeed.

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The extra stuff

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This position requires—with or without reasonable accommodation—the physical and mental ability to perform all essential job functions effectively. This includes maintaining composure under pressure while interacting with clients, authorities, executives, and staff; working independently without direct supervision; and managing multiple tasks simultaneously. The role involves regular use of a computer and keyboard, frequent lifting or moving of items up to 10 pounds, and occasional lifting of up to 25 pounds. Visual acuity for both near and far distances, as well as the ability to adjust focus, is required. The position may involve handling sensitive or confidential information and requires flexibility in scheduling to meet operational demands.