Sr. Office Administrator

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply.


ABOUT THE ROLE

At FOS, it is all about the people! With exceedingly low turnover rates, we are constantly growing and evolving.


The successful candidate will provide comprehensive administrative and operational support for our FOS team. Due to the nature of this role, this position will be performed onsite in the Buffalo office.


HERE'S WHAT YOU'LL DO

• Work independently with minimal supervision, consistently producing high-quality, detail-oriented results. Manage routine and daily responsibilities independently, ensuring consistency and reliability.
• Provide general administrative and operational support to ensure the office runs smoothly and efficiently.
• Apply critical thinking to solve problems, anticipate needs, and improve processes.
• Deliver results in a timely and effective manner, maintaining a strong focus on quality and accountability.
• Exhibit strong organizational skills to manage multiple tasks, deadlines, and priorities.
• Provides oversight, planning and support to significant initiatives within the office (such as pipeline activities) or firm (such as managing corporate giving).
• May regularly take on support responsibilities within both FOS business units.
• Coordinates, budgets for, and executes external and internal office events with a broad scope (beyond physical space and catering).
• Assist FOS employees with travel and accommodations when needed and provide level I review of expense reports.
• Manage incoming and outgoing mail and packages, including USPS, FedEx, UPS, and courier services.
• Support local onboarding efforts for new staff and assist with hospitality services to enhance the employee experience.
• Identifies opportunities to improve office operations and workflows.
• Represent and enhance the FOS brand through professional or community engagement outside the firm.
• Draft communications for office leadership and team members using appropriate software and writing skills tailored to various audiences.
• High level of proficiency in required computer software programs. May assist office leadership and team members in PowerPoint presentations for various audiences.
• Collaborate with team members and contribute to a supportive, firm-first office culture.
• Manages confidential information with discretion.
• Ensure compliance with record retention policy standards.
• Work with the FOS Communications team to ensure that certain items are packed and shipped for conference attendees.
• Other duties as assigned; office or business unit size may be considered when evaluating the business need for this role.

HERE'S WHAT YOU'LL NEED

• Minimum of four years of related experience required.
• Minimum High School Diploma or GED required. Associates degree in relevant field preferred.
• Experience working in a professional services firm preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and focus on accuracy with work is a must.
• Ability to work in highly collaborative and deadline driven environment.
• Positive, can-do attitude and willingness to dive into projects and tasks.
• Proficiency in Microsoft Office Suite required.
• Ability to lift up to 30 pounds.

FOS of CannonDesign is a multidisciplinary professional services and software consultancy founded on the core value that clients are our most important partners. FOS began with a good idea - seeing the need to help facility managers identify what they own, the condition of their facility, and how best to use this data for future capital planning. FOS started as a small operation in 2009 and has grown into a major, multi-office practice that is ranked #1 world-wide for facility-related services by World Architecture 100.

The salary range for this position to be filled in the Buffalo, NY office is $25.00 to $31.25 hourly. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required time frames and adhere to our internal policies and our Code of Conduct.

Facility Optimization Solutions LLC. and CannonDesign is an Equal Opportunity Employer. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm's policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign's policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.

ABOUT WORKING HERE

• We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
• We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
• We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you.

Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.