Facilities Technician

Facilities Technician

The Facilities Technician supports reliable, efficient, and safe building operations during first shift on Tuesday-Friday 8:00am-6:30pm.

This role focuses on HVAC performance, Building Automation System (BAS) oversight, humidification control, minor electrical maintenance, and general facility upkeep. The technician will respond proactively to issues, perform preventive maintenance, and collaborate with IT, Security, and Facilities to sustain critical infrastructure and customer satisfaction.

Responsibilities

HVAC Expertise

+ Operate, monitor, and maintain heating, ventilation, and air conditioning systems for comfort, energy efficiency, and reliability.

+ Diagnose and resolve HVAC issues promptly; escalate complex faults to senior techs or contractors.

+ Perform routine filter changes, belt inspections, coil cleaning, and document performance checks.

Building Automation System (BAS) Management

+ Monitor and troubleshoot BAS alarms, trends, and setpoints to ensure systems operate smoothly and efficiently.

+ Adjust sequences within approved parameters; identify controls issues and coordinate fixes with Controls/IT as required.

Humidification Control

+ Monitor and maintain humidification equipment to support air quality and environmental requirements.

+ Diagnose and resolve humidifier issues (water quality, steam generation, sensors) and document corrective actions.

Electrical Maintenance (Minor)

+ Safely reset breakers and address minor electrical issues (e.g., receptacles, lighting, low-voltage device power checks) per EH&S and lockout/tagout procedures.

+ Identify and escalate panel/wiring concerns, ensuring minimal downtime and enhanced safety.

General Building Maintenance

+ Perform routine tasks (painting, patching, minor carpentry) to maintain a clean, functional, and professional environment.

+ Complete door hardware repairs (hinges, closers, strikes) and minor plumbing repairs (leaks, drains, fixtures).

Emergency/Incident Response

+ Respond quickly to roof or building leaks during rain events; execute temporary mitigation, protect assets, and coordinate vendors.

+ Support power, network, and environmental incidents by performing documented steps and communicating status.

Independent Work on Weekends

+ Operate independently during weekend hours with limited onsite supervision; prioritize work orders, close tickets, and keep stakeholders informed.

+ Maintain thorough documentation in CMMS and adhere to SOPs.

Customer Relationship Building

+ Provide professional, timely support to building occupants; maintain strong communication and follow-through.

+ Build trust through reliable service, clear updates, and proactive issue prevention.

Technical Proficiency

+ Use CMMS, BAS front-ends, digital tools, and handheld devices to manage work orders, logs, and equipment data.

+ Read and interpret technical documentation (schematics, O&M manuals, sequence of operations).

Computer Skills & Digital Literacy

+ Proficient in Microsoft 365 Office Suite (Word, Excel, Outlook, Teams).

+ Ability to read and write professional emails, schedule meetings, and communicate effectively using Outlook and Teams.

+ Comfortable navigating shared drives, digital forms, and online training platforms.

+ Tech-savvy with ability to learn new software tools and systems quickly.

Proactive Problem Solving

+ Identify trends, recurring issues, and failure modes; recommend corrective actions and improvements.

+ Support lessons-learned and continuous improvement efforts across Facilities, IT, and Security

Required Skills and Experience

+ 3+ years in facilities maintenance, HVAC, or building operations.

+ Hands-on experience with commercial HVAC systems and BAS monitoring/troubleshooting.

+ Working knowledge of humidification systems.

+ Basic electrical skills: breaker resets, lighting circuits, safe work practices.

+ General maintenance skills: painting, patching, door hardware, minor plumbing.

+ Strong communication and customer service skills.

+ Ability to work independently on weekends and manage priorities.

+ Proficiency with CMMS and BAS; comfortable with tablets/laptops for documentation.

+ Valid driver's license; ability to lift 50 lbs and climb ladders.

Preferred Skills and Experience

+ Experience with common BAS platforms (e.g., Johnson Controls, Siemens, Honeywell, Distech).

+ Familiarity with LOTO procedures and NFPA 70E safe work practices.

+ Prior experience in data center, lab, or critical environment facilities.