Billing Specialist

Job Description

Job Description

We are looking for a detail-oriented Billing Specialist to join a manufacturing organization in Salt Lake City, Utah in a contract-to-permanent capacity. This position supports accurate invoicing, payment processing, and accounts receivable activities while helping maintain strong customer relationships through responsive service and precise documentation. The ideal candidate is comfortable managing multiple priorities, reconciling billing records, and ensuring payment-related paperwork is completed correctly in a fast-paced environment.

Responsibilities:
• Manage daily billing activity by reviewing the work queue, preparing customer invoices, and ensuring charges are issued within required timelines.
• Apply incoming payments, maintain supporting documentation such as lien waivers and retention records, and coordinate paperwork needed for contractor payment processing.
• Reconcile billing details against contracts, change orders, and customer records, then investigate and resolve mismatches to keep accounts accurate.
• Produce and distribute service-related invoices each day while updating logs and schedules of value based on customer requirements.
• Submit payment applications through third-party customer portals and monitor the status of approvals and incoming funds.
• Prepare customer statements, file required notices, process credit memos and tax-related adjustments when applicable, and keep account records current.
• Support accounts receivable follow-up by reviewing aging items, researching disputed balances, and partnering with collections on overdue accounts.
• Handle customer questions professionally, process credit card transactions, notarize documents when needed, and assist with additional credit department tasks as assigned.• At least 2 years of experience in billing, accounts receivable, or a closely related accounting support role.
• Working knowledge of invoicing practices, payment application, collections support, and general accounts receivable procedures.
• Strong proficiency with computerized billing systems and Microsoft Office, including Excel for data entry, tracking, and reporting.
• Demonstrated accuracy and close attention to detail when handling invoices, account records, and financial documentation.
• Ability to organize competing priorities, meet deadlines, and work effectively in a fast-moving environment.
• Strong communication skills with the ability to respond to customer inquiries and resolve billing issues effectively.
• Current Notary Public commission or willingness to obtain notary status within 6 months of starting the role.