Account Manager, Emerging Enterprise

Account Manager, Emerging EnterpriseSan FranciscoAt Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.As part of the Braze Enterprise Sales Team, you will partner with Emerging Enterprise Account Executives across Braze's client portfolio to ensure they maximize value from our technology and services and grow the relationship. This is a quota-carrying role, with the opportunity to work with some of the largest brands on the planet.What You'll DoCommercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $75KProactively analyze customer product usage and identify "white space" within accounts and new business units for cross-sell and upsell opportunitiesPartner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunitiesCollaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and MarketingCoordinate resources to drive feature exploration and adoptionAchieve quarterly upsell and renewals targetsOccasionally travel for onsite customer engagement, meeting with and selling to existing customers.Who You Are2+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:in a quota-carrying roleworking with companies with 2,000+ employeesDrive, determination, and accountabilityExcellent product knowledge and ability to learn a feature-rich applicationOutstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teamsIntermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and KeynotePrior experience with Salesforce.com CRM, or other CRM used to manage sales pipelineExcellent organizational skills and time management abilitiesProven ability to quickly get up to speed on new cloud apps and toolsA proven networker in your daily lifeUp-to-date on digital trends, especially in the mobile, web, and email spaceBackground in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plusPrior experience in a startup technology company is a plusFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $85,000 and $100,000/year, with an expected On Target Earnings (OTE) between $170,000 and $200,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:Competitive compensation that may include equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leaveProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipendA curated in-office employee experience, designed to foster community, team connections, and innovationOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matchingEmployee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work®About Braze: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.Braze is an equal opportunity employer. At Braze, we strive to create equitable growth and opportunities inside and outside the organization.Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.