End User Support Specialist
Virtual Vocations Inc
To enhance the end-user experience, the full-time End User Support Specialist will provide technical support by troubleshooting software and hardware issues, configuring computer systems, and performing regular maintenance, all while working remotely. Key responsibilities Deliver support for issues related to desktop computers, laptops, peripherals, and mobile devices Install and configure hardware and software according to standard procedures Assist users by diagnosing problems and guiding them through potential solutions Required qualifications Associate degree or higher in Information Technology or Computer Science CompTIA A+ certification Microsoft Certified Solutions Associate (MCSA) and Technology Associate (MTA) certifications Cisco's Certified Entry Networking Technician (CCENT) and Certified Technician (CCT) certifications Ability to successfully complete a fingerprint background investigation
Vacancy posted 3 days ago
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