Customer Technical Support Specialist

Hopesglobalgetaways

Role Summary

The Customer Technical Support Specialist delivers prompt, solution-oriented assistance to clients by addressing inquiries, troubleshooting issues, supporting travel-related requests, and ensuring booking details remain accurate and complete. This role focuses on technical guidance, problem resolution, customer satisfaction, and administrative precision in a remote environment.

Primary Responsibilities

Provide timely support for client questions, concerns, and technical issues
Troubleshoot and resolve system, booking, or access-related challenges
Assist with customized travel itineraries and service coordination
Research, compare, and confirm reservation options using approved systems
Deliver clear, accurate information and tailored recommendations
Communicate professionally via email, phone, and messaging platforms
Manage booking updates, changes, and service-related requests efficiently
Maintain detailed, accurate, and organized client records
Participate in training sessions, meetings, and ongoing development

What We Offer

Fully remote work environment
Flexible scheduling options
Comprehensive onboarding and ongoing training
Access to incentive programs and travel-related perks
Supportive and collaborative team culture

Required Qualifications

Strong written and verbal communication skills
Excellent problem-solving and troubleshooting abilities
Strong attention to detail and organizational skills
Basic computer proficiency and reliable internet access
Ability to work independently in a remote setting
Minimum age of 18

#J-18808-Ljbffr

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Customer Technical Support Specialist in Harahan, LA vacancy

Technical Support Specialist II
$51.75k - $69.75k
...FirstLine Schools: TECHNICAL SUPPORT SPECIALIST II Reports to: Director of IT FLSA Status: Exempt Position Type: Full Time Compensation: $51,750... ...needs. The ideal candidate is a problem-solver with strong customer service skills, a passion for technology, and a commitment...
Suggested
Full time
Work experience placement
Work at office
Remote work
FirstLine Schools
Harahan, LA
11 hours ago
Technical Support Analyst
...Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems...
Suggested
Contract work
Immediate start
Visionaire Partners
Harahan, LA
11 hours ago
Remote Technical Support Specialist
$41.6k - $52k
...matters: connecting with people. More than 23,000 global customers rely on Employ to make millions of candidate connections... ...report it to [emailprotected] . About the Opportunity - Technical Support Specialist: We are hiring a Technical Support Specialist to provide...
Suggested
Work at office
Remote work
Flexible hours
GrabJobs
New Orleans, LA
3 days ago
Sales Coordinator Remote
$69k
...and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value... ...communication and relationship-building skills Sales or customer service experience is helpful but not required...
Suggested
Remote work
Work from home
Flexible hours
HMG Careers
Westwego, LA
1 day ago
Technical Support Representative
...Job Description Job Description Job Title: Technical Support Representative Department FLSA Classification EEO Classification... ...skills to diagnose technical problems and provide customer service by offering solutions, explanations and options that...
Suggested
CABLESOUTH MEDIA III LLC
Metairie, LA
8 days ago
Technical Assistant
...starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking an Associate Broker to join... ...than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book. Our focus is on bringing the power...
Bridge Specialty Group
Metairie, LA
5 days ago
Technical Assistant
How You Will Contribute You believe in working as a team and thrive in fun, collaborative environments. You have a client‑focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication...
001 Brown & Brown, Inc
Metairie, LA
5 days ago
IT Support Engineer I, Ops Tech Solutions (OTS)
...IT Support Engineer IOperations is at the heart of Amazon's business. We are known for... ...Operations facility, or delighting our customers by delivering packages directly to them.... ...knowledge and specialized skills to implement technical solutions and provide high quality...
Casual work
Local area
Remote work
Worldwide
Amazon
Harahan, LA
3 days ago
Call Center Representative
...assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate... ...Experience handling high call volumes in a healthcare or customer service setting is strongly preferred Familiarity with eClinicalWorks...
LA Health Solutions
Metairie, LA
11 hours ago
Call Taker
Job Title Call Taker Job Description This is responsible work dealing with the public, in relation to receiving calls for Police, Fire and EMS services. Call Takers type all information into a computer terminal and answer questions which may be asked by the caller...
Work at office
Shift work
Weekend work
City of Kenner Civil Service Department
Kenner, LA
2 days ago
Customer Support Specialist
...Customer Support Specialists (Call Center) are responsible for learning and understanding the process of the parking operations to ensure successful and quick service for our clients and customers. They work in a fast-paced environment answering inbound calls and making...
Temporary work
Work at office
Flexible hours
Weekend work
Premium Parking
Harahan, LA
2 days ago
Remote Customer Support Specialist Flexible Hours
$19 per hour
...NoGigiddy is seeking motivated individuals for the position of Remote Customer Support Associate. The ideal candidate will handle customer inquiries with empathy and professionalism, ensuring satisfaction from a dedicated workspace. This role offers flexibility in...
Remote work
Flexible hours
NoGigiddy
Harahan, LA
3 days ago
IT Specialist
...Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets... ...information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades...
Local area
Immediate start
Artech Information System LLC
Harahan, LA
2 days ago
Telemarketer
$35 per hour
Swanson Reed is a leading firm in the area of R&D tax credits and innovation incentives. We are a fun and youthful team that services a diverse range of clients from technology start-ups to billion dollar companies and Government Owned Corporations in the commercial aspects...
Hourly pay
Swanson Reed - R&D Tax Credit Specialists
Harahan, LA
2 days ago
Agency Sales Coordinator
...Agency Coordinator (AC) is primarily responsible for prospecting new customers independently and meeting with current customers to sell Insurance products within a specific geographic area and to support the delivery of sales objectives for the assigned area. The Agency...
Combined, a Chubb Benefits Company
Metairie, LA
4 days ago
Sales Coordinator
...members of our telecommunications division in the planning, coordination, and execution of our marketing initiatives. Our high‑volume, customized campaigns are a direct result of the unmatched work ethic and ability to “think outside the box.” Every team member is hands‑on...
Immediate start
Home office
Southern States Management Group, INC
Metairie, LA
4 days ago
IT Technician
...organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate... ...to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk...
Permanent employment
Work at office
Saronic
Harahan, LA
1 day ago
IT Helpdesk Technician
...Desk Technician to provide fast and useful technical assistance on computer systems. You will... .... The ideal candidate is reliable, customer-oriented, resourceful, and self-motivated... ...unresolved issues to the next level of support personnel Provide accurate information on...
Work at office
Remote work
JMH Companies
Harahan, LA
4 days ago
OFFICE ASSISTANT (ENTRANCE)
...Important independent clerical support work of moderate difficulty and variety; and related work as required. High School Diploma or GED.* Three (3) years of full-time paid clerical, administrative, computer, public contact or dispatching experience. Successful completion...
Full time
Part time
Work at office
City of New Orleans
Harahan, LA
1 day ago
Office Assistant - Caesars Superdome & Smoothie King Center
...preparation and management, including formatting and editing letters, reports, PowerPoint presentations, etc.Maintains professional and technical knowledge by attending educational workshops.Resolves administrative problems by coordinating preparation reports, analyzing data,...
Work at office
Legends
Harahan, LA
4 days ago
Office Administrator
...Camp Office AdministratorThe Camp Office Administrator is an essential member of the leadership team, supporting the Camp Director in managing the daily operations of camp. This role focuses on administrative functions, communication, and organization to ensure camp runs...
Work at office
Kidcam Camp Programs
Harahan, LA
4 days ago
Office Administrator
...our Metairie, LA Office. The Office Administrator will provide support for efficient execution of processes in progress.PRIMARY RESPONSIBILITIES... ...of computers and relevant software applicationsKnowledge of customer service principles and practicesKeyboard skillsVerbal and...
Work at office
Audubon Companies
Metairie, LA
1 day ago
Office Assistant
...Dallas, TXJob Type: Full-TimeReports To: Office ManagerJob Summary:We are seeking a reliable and detail-oriented Office Assistant to support daily administrative operations and help ensure the smooth running of our office. The ideal candidate will be highly organized,...
Work at office
Entertainment Travel Associates
Harahan, LA
11 hours ago
Office Administrator
...Insurance Group (PALIG) is seeking an Office Administrator to support the daily workplace operations of our New Orleans corporate office... ...backup operations. The ideal candidate is highly organized, customer-focused, detail-oriented, and thrives in a fast-paced corporate...
For contractors
Work at office
Monday to Friday
Pan-American Life
Harahan, LA
4 days ago
Office Administrator
$28 - $36 per hour
...Office Administration Work - Support Assistant - Remote Pay: $28.00 - $36.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals for an entry-level Office Administration Support Assistant opportunity...
Hourly pay
Full time
Part time
Work at office
Remote work
Work from home
Hrstalentsolutions
Harahan, LA
23 hours ago
Office Assistant
...ensuring the smooth running of daily operations within the office. This position is vital to maintaining efficiency and organization, supporting various departments, and contributing to the overall success of the company. You will be involved in a variety of projects and...
Work at office
Collabour Biz
Harahan, LA
1 day ago
IT Service Desk Manager
...Service Desk function. This role ensures secure, reliable, and customer focused service delivery aligned to business needs, while balancing... ...including internal staff, external resources, and third‑party support partners Coordinate closely with infrastructure, applications,...
Work at office
BCC Engineering, a Parsons Company
Metairie, LA
3 days ago
Call Center Representative
$17.37 - $22.17 per hour
New Orleans Firemen's FCU is currently seeking a Full-Time Call Center Representative for our Metairie location. Responsibilities Performs Member Service Representative duties by telephone related to handling member transactions, share certificates, IRAs and other credit...
Full time
New Orleans Firemen's Federal Credit Union
Metairie, LA
5 days ago
Call Center Representative
...services company headquartered in Metairie, LA. OrthoSynetics supports 300+ orthodontic and pediatric dental practices in the United... ...Call Time - 15% or less Ability to solve practical problems with customers and deal with a variety of personalities leaving the customer...
Temporary work
Work at office
ORTHOSYNETICS
Metairie, LA
4 days ago
Support Services Technician I
...Support Services Technician I Company: BramTech Solutions, Inc. Location: New Orleans,... ...IT infrastructure. You’ll provide Remote technical support, troubleshoot issues, and ensure... ...hardware (routers, switches, firewalls). Customer Service: Deliver exceptional customer service...
Remote work
BramTech Solutions Inc
Harahan, LA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Technical Support Specialist. Be the first to apply!