Sales Coordinator

At BagWorksNY, we believe every brand desires a product that explains its story. We partner with businesses of every size to create premium custom tote bags that are thoughtfully designed, beautifully crafted, and built to leave a lasting impression. From selecting materials and colors to delivering the finished product, we guide our clients through every step of the journey with exceptional service and attention to detail. Backed by more than three decades of experience producing custom bags for Fortune 500 companies, BagWorksNY was founded in 2018 to bring that same level of craftsmanship, quality, and personalized service to small businesses, nonprofits, and organizations. Our bags are made using ethically sourced natural cotton, incorporating post-consumer recycled materials whenever possible, and are produced by our Sedex audited manufacturing partner. As a certified National Minority Supplier Development Council business under KarSun Enterprises, we are proud to build products that reflect both quality and purpose. As we continue to grow, we are looking for someone who enjoys building relationships, thrives in a collaborative environment, and wants to help create an exceptional experience for every customer. We are looking for a highly organized and proactive Sales Coordinator to join our growing BagWorksNY team. Reporting to the Senior Sales Manager, this role provides essential day-to-day administrative and operational support to the sales team, helping keep customer accounts, orders, reporting, sales materials, and internal processes organized and moving forward. The ideal candidate is someone who enjoys working behind the scenes to keep the team running smoothly, while also being comfortable communicating with customers and working across departments. This role requires someone who can stay on top of the details, work confidently across systems and spreadsheets, and manage multiple priorities while making sure important follow-ups and deadlines don't get missed. This is a great opportunity for someone early in their career who wants to learn the full sales process, build a strong foundation in sales operations and account support, and grow alongside an expanding business. Key Responsibilities Provide day-to-day administrative and operational support to the Senior Sales Manager and broader sales team, helping keep priorities, customer needs, and follow-ups organized. Enter and process customer orders and purchase orders, ensuring information is accurate and properly maintained throughout the order cycle. Track open orders, shipments, inventory, and delivery timelines, following up on outstanding items and flagging potential issues to the appropriate team members. Maintain accurate customer and account information across Shopify, internal systems, spreadsheets, and customer or retailer portals. Prepare and maintain sales reports, order trackers, customer recaps, and other reporting needed to support the sales team. Support day-to-day customer communication and follow-up, including order updates, documentation requests, product questions, and general account needs. Work closely with Production, Operations, Logistics, and other internal teams to help keep orders on track and ensure customer requirements are communicated clearly. Prepare and organize line sheets, presentations, samples, and other materials needed for customer meetings and sales opportunities. Manage sales and marketing samples, including inventory organization, tracking, and coordinating shipments to customers and prospects. Assist with product setup, order information, and ongoing updates within Shopify and customer or retailer portals. Support trade shows, customer meetings, and other sales events, including preparation, sample organization, sales materials, and onsite support as needed. Maintain organized sales files and documentation so the team has easy access to accurate and up-to-date information. Assist with research, special projects, and other administrative needs that support the day-to-day operations and continued growth of the sales team. Experience and Skills Associate's degree in Business, Marketing, Communications, or a related field required; bachelor's degree preferred. 1–2 years of experience in sales support, account coordination, customer service, administration, or a related role preferred. Previous experience working in a wholesale, B2B, or product-based environment is preferred. Experience with Shopify and familiarity with order entry, purchase orders, and order management processes is preferred. Strong organizational skills with exceptional attention to detail and accuracy. Excellent written and verbal communication skills. Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook. Comfortable learning and working across customer portals, spreadsheets, order management systems, and other business tools. Ability to manage multiple priorities and follow through on deadlines in a fast-paced, growing environment. Proactive and resourceful, with the ability to recognize when something requires follow-up and take the appropriate next step. Ability to work independently while collaborating effectively with the sales team and other departments. Professional and customer-focused when communicating with clients and external partners. Eager to learn, take on greater responsibility, and build a long-term career in sales. What Success Looks Like in This Role You become a reliable resource for the sales team, helping keep orders, customer information, reports, samples, and sales materials organized and up to date. You stay on top of open items and follow-ups, communicate when something needs attention, and help make sure important details don't get lost as orders move through the sales process. You build a strong understanding of our products, customers, systems, and processes and become increasingly confident managing your day-to-day responsibilities independently. You work well across teams and contribute to the level of service and attention to detail our customers expect from BagWorksNY. As you grow in the role, you take on greater responsibility and continue building the skills and experience needed to grow within the sales team and the company. Salary Disclosure and Benefits BagWorksNY is committed to offering a competitive and equitable compensation package based on experience and qualifications. The salary range for this full-time position is $45,000 to $55,000 , with flexibility for the right candidate. We offer a comprehensive benefits package, including employer-subsidized medical coverage, along with PTO and additional benefits and perks aligned with company policies. #J-18808-Ljbffr BagWorksNY