Business Analyst/ Project Request Analyst

KSU - Business Analyst/ Project Request Analyst

Serves as the liaison between functional and technical teams to evaluate project requests and document the business case for a request.

Four Month Assignment with possible extension based on budget approval. Telework available The IT Business Analyst will support the IT project request process by performing stakeholder interviews and facilitating workshops to define and understand business functions and processes (current and future state), identify pain-points, inefficiencies, and related functions and processes, elicit and negotiate business requirements for new implementations and modifications to existing IT systems and services, create process diagrams, document use cases, and partner with cross-functional teams and stakeholders to identify and validate solutions to business unit requests and requirements.

MINIMUM EDUCATION REQUIRED: Bachelors Degree from an accredited institution of higher education in Information Systems or related field or equivalent combination of education and/or experience.

MINIMUM EXPERIENCE REQUIRED: Four (2) years previous experience in business/systems/process analysis.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW AND/OR INSTITUTION: None.

ADDITIONAL QUALIFICATIONS: (Preferred qualifications) IT Project Management experience Agile Facilitation experience International Institute of Business Analysis (IIBA-CCBA) certification PMI Professional in Business Analysis (PMI-PBA).

KEY RESPONSIBILITIES:

• Schedule, prepare, and facilitate fact finding/discovery analysis meetings with stakeholders and subject matter experts to understand and document current business processes and functions, pain points, assumptions, timeframes, and success measures.
• Present business process documentation to business and IT decision makers for approval.
• Define business process inputs, outputs, and data elements required for optimal execution.
• Collaborate with business partners to confirm scope and objectives of the project and formulate a shared understanding of project priorities.
• Assist with identifying scope creep and collaborate with technical and functional teams to evaluate feasibility, effort, and project impact of scope changes.
• Facilitate identification of business-critical process steps and the requirements/policies driving those steps.
• Identify and understand the governing rules and regulations that affect project teams business processes.
• Designs user interface mock-ups to effectively meet business needs within native system functionality.
• Document system processes, functionality and recommend improvements as applicable.
• Understand, analyze, and communicate benefits of product features/functionalities to assist customer in evaluating go forward strategies and solutions.
• Collaborate with IT team members and business area representatives to help identify and validate technical solutions to business requests/issues.
• Create standardized templates for internal IT and Business Analyst processes.
• Assists with devising test plans and coordinating User Acceptance Testing documents.
• Plans and executes unit integration and acceptance testing to validate individual customer requirements against delivered product.
• Contributes to and maintains an issues log and collaborates with appropriate teams to identify and mitigate risks.