NORTH CAROLINA only - Work at Home Call Center Representative

Join Us and Make a Lasting Impact

Apply today to begin the process, and you could potentially be starting in as soon as a week.

What We Do:

• Work on behalf of wonderful organizations like St. Jude Children's Research Hospital, March of Dimes, Feeding America, College Republicans, The National Rifle Association, and many more.
• Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations!
• Our positions are not customer service. They all require sales, whether it be selling memberships, products, or services.

Schedules and Perks:

• The first week consists of a virtual classroom training, which requires 100% mandatory attendance, and will run from 12p-9p EST Monday through Friday.
• When signing up for a training class, you will be able to select the full-time or part-time schedule that works best for you and your family, from the following 4 options, which will begin in the second week:
• 40-hour Full-Time set weekly schedules; 11a-8p EST, 12p-9p EST, or 1p-10p EST
• 28-hour Part-Time set weekly schedule, 3:30p-9p EST, is offered on a limited basis.
• 8 hours on the weekend will be required beginning in the second week. Typically, either 9 a-6p EST on Saturday or 12p-9p EST on Sunday will be available.
• Virtual Paid Training
• Rewards & Recognition Programs
• Weekly pay, with the ability to access a portion of your earned pay a few times per week
• Weekly bonus potential
• Benefits are available for Full-time employees including Medical, Dental, Vision, and 401k

Other Requirements:

• A home office, or dedicated quiet place to work, that is free from noise and distractions.
• Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
• A willingness to learn, as we believe in owning your own success.
• Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
• Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
• Exceptional conversational skills and the ability to multi-task.

InfoCision. Work Happy. Live Happy.

Salary: $10.00 per hour

Work Location: Remote

Hardware/Software Requirements: Equipment is NOT provided and a technology check is required as part of the recruitment process

Windows PC/Laptop (No Macbooks or Chromebooks)

• Minimum 14" monitor/screen. Dual monitors are recommended, but not required.
• Windows 11 ONLY
• At least 8GB of RAM (Must have at least 6GB usable RAM)
• Intel or AMD Processor
• Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible.
• Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc)
• Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip.

Internet:

• United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc)
• Minimum of 50 Mbps download speed and 10 Mbps upload speed.
• ISP must be Stable and located within the United States and its territories.
• We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher.

Telephone:

• A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone.

Miscellaneous:

• Web cam
• External speakers or sound on your computer
• External Wired Mouse
• USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection.