Business Analyst

Insight Global is looking for a Mid to Senior level Business Analyst. This person will ensure that the business intent is carried through business analysis work applicable to all application changes and that the business analysis work is of sufficient quality to meet solution objectives and deliver business value. Serves as the liaison between the business community and the development team through which requirements flow Conducts interviews and leads requirements gathering sessions with business representatives to elicit business requirements for system development. Document business and system /functional and non-functional requirements including usability, reliability, performance, and support requirements of a system. Maintain requirements in alignment with the Project Management Office (PMO) standards of documentation. Effectively communicate issues to business customers and other stakeholders. Applies tools like Jira, Visio and others to define requirements and documentation. Acts as Subject Matter Expert for assigned projects and processes. Conducts issue triage and escalation as it relates to requirements/technical issues for the client/project. Performs Knowledge Transfer with technical teams - Development, Quality Assurance and Production Support. Coordinates building of user acceptance test cases by the business partners; as well as the execution of user acceptance testing. Mentors internal or external Business Analysts and review work product of such partners on as needed basis. Works with application managers and business product owners on prioritizing the request, coordination of UAT and providing status to business customers.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 5+ years' experience in a Business Analyst capacity, with at least 3 years of Insurance business experience (claims, underwriting, agency accounting, corporate underwriting, etc.)
• Must have strong experience in P&C (Property & Casualty) insurance Claims systems
• Ability to understand the business area's functions and systems and work directly with the business to understand business requirements on a project basis.
• Possess excellent verbal and written communication skills to communicate effectively with all levels within the organization.
• Demonstrated ability to handle multiple projects simultaneously.
• Experience/exposure to business analysis methodology, process improvement methodology, project and risk management and industry related tools.


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.