Revenue Operations Analyst

Role Description

HSI is a fast-growing global SaaS company helping organizations simplify safety, compliance, and workforce management, empowering businesses to keep their people safe, trained, and compliant. As we scale globally, we are investing in a modern, AI-enabled revenue operating model, and this role sits at the center of that shift.

We are looking for a Revenue Operations Analyst to own the analytics, systems, and operating cadence that power our global go-to-market (GTM) teams. You will own the metrics, dashboards, and analysis that drive weekly pipeline reviews, forecasting, territory and capacity decisions, and executive reporting, turning GTM data into clear guidance on where to invest, what to fix, and how to grow. Your work will reach the President, CRO, and CFO directly, shaping decisions at the top of the revenue org.

This is a Revenue Operations role first. You will own the operating cadence (pipeline inspection, forecast readiness, QBR/MBR support) and the GTM measurement framework behind it, partnering with our Salesforce admins on the build. Salesforce is and remains our system of record.

We are looking for a builder and an operator: someone who understands GTM workflows deeply and can design and run the practical, AI-assisted systems that execute them. As HSI builds toward an operating model where people and AI agents work together, you will help define what parts of our GTM workflows run automatically, what routes to a person, and what data keeps both accurate and trusted. This is a hands-on operating role that extends beyond reporting into workflow design, systems governance, automation, and strategic GTM support. It is an early, defining seat in a function we expect to grow more strategic over time.

AI is quickly becoming a core part of how go-to-market work gets done. You will help strengthen HSI's revenue intelligence by building a trusted source of truth across the full revenue lifecycle.

Qualifications

• 3+ years in Revenue Operations, Sales Operations, or GTM Operations, including direct ownership of pipeline management, funnel reporting, and forecasting cadence
• Hands-on Tableau experience (required)
• Demonstrated experience applying AI, automation, or emerging technology to improve at least one business workflow
• Comfort working with data to build reporting and analysis (SQL, BI tools, or similar)
• Strong, hands-on Salesforce fluency
• Advanced Excel or Google Sheets skills
• Working knowledge of RevOps systems architecture
• Comfort operating in a high-growth environment with evolving processes and some ambiguity

Requirements

• Own the metrics, dashboards, and analysis behind weekly pipeline reviews, forecasting, and executive reporting across our global GTM org
• Deliver executive-ready insights on pipeline health, forecast risk, sales productivity, and revenue trends, with clear recommendations
• Own the weekly pipeline inspection and forecast cadence: prepare leader-ready views, monitor stage hygiene, and drive follow-up on data gaps
• Build and advance HSI's Tableau reporting environment
• Analyze stage conversion, win rate, pipeline coverage, and attainment by segment, region, and cohort to surface actionable insights
• Define and document KPI definitions, calculation logic, and reporting methodologies
• Own CRM data requirements, definitions, and governance
• Partner with Sales, Marketing, Customer Success, and Finance leaders to align reporting and support QBR/MBR and weekly review cadences

Benefits

• Comprehensive benefits package supporting health, financial security, and overall well-being
• Medical coverage with two plan options: PPO with HRA or High Deductible Health Plan with HSA
• Prescription drug coverage, telehealth services, and 100% in-network preventive care included
• Dental and vision insurance
• Company-paid life and disability insurance
• Optional coverage: accident, critical illness, and hospital indemnity insurance
• Flexible spending accounts (FSA) and Health Savings Account (HSA) options
• Identity protection and legal services
• Pet insurance
• 401(k) with company match up to 4%
• Paid time off, including vacation, sick time, and company holidays
• Employee Assistance Program (EAP) for confidential support