FS8 - Front Desk Associate
F45 Training - AWG
Job Description
Job Description
Benefits:
- Employee discounts
- Opportunity for advancement
- Training & development
4001 9th St N, Arlington, VA 22203 What you'll do:
- Greet members and guests warmly, create an energizing first impression, and maintain a positive studio atmosphere throughout every shift
- Book, reschedule, and follow up on class reservations — proactively ensuring every member gets into their next class
- Handle in-studio membership sign-ups, renewals, and questions about pricing, packages, and class formats
- Sell and assist with FS8 merchandise, keeping the retail area stocked, organized, and visually appealing
- Support social media efforts — capturing studio content, posting Stories, and engaging with the local wellness community online
- Assist with day-to-day administrative tasks including emails, scheduling support, and member communications
- Maintain a clean, tidy studio — sweeping, wiping down equipment, restocking supplies, and keeping common areas pristine
- Be a knowledgeable resource for members and prospects on classes, instructors, and the FS8 method
- Assisting with studio set up and off site events
- Communicating any employee or client complaints and grievances to management, and supporting a timely and appropriate resolution
- Proactively identifying and reporting any visible maintenance or equipment issues to ensure a safe and seamless client experience
- Genuinely passionate about Pilates, fitness, and the wellness space — you live the lifestyle
- A natural communicator who is warm, articulate, and at ease talking with a wide range of people
- Detail-oriented and organized, with the ability to juggle multiple tasks during busy class transitions
- Comfortable and confident on social media platforms (Instagram especially)
- A self-starter who takes initiative and doesn't need to be asked twice
- Sales-minded and excited to share and recommend memberships and merchandise
- Reliable, punctual, and proud of the space you help run
- Availability for a minimum of 15 hours per week, including consistent weekend shifts (Saturday and/or Sunday availability is required)
- Previous customer service, retail, or front desk experience preferred
- Experience with booking or studio management software a plus (Mindbody, etc.)
- Interest or background in Pilates, yoga, or group fitness strongly preferred
- Basic computer proficiency and comfort with digital communication tools
- Complimentary FS8 Ballston classes
- Staff discounts on FS8 merchandise
- Be part of a close-knit, passionate team in a growing global studio brand
- Opportunity to grow within the studio and take on additional responsibilities
Vacancy posted 3 days ago
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