Transportation Coordinator

Transportation Coordinator

Reports To: Activities Director

Summary: The Transportation Coordinator is responsible for transporting residents in community owned vehicles in a safe, secure, and timely manner. She/he provides an outstanding customer experience to residents and families to ensure a high level of satisfaction.

Essential Functions:

• Transports residents to and from medical appointments, activities, and shopping errands using the community owned vehicle.
• Reads the transportation schedule daily and assures scheduled appointments can be met
• Partners with Program Director and other managers to schedule appointments for residents as needed
• Communicates effectively and timely if unable to make scheduled resident appointments
• Available for unscheduled transportation needs in an emergency
• Monitors resident activity and alerts staff when assistance is necessary to ensure resident safety
• Completes routine vehicle inspection checks and informs Program Director and/or Executive Director of any maintenance problems or safety issues that need to be addressed
• Ensures community vehicles are clean and tidy
• Is thoroughly familiar with fire, missing persons, and other emergency procedures
• Follows community policy and procedures detailed in fire and disaster plans
• Participates in department meetings as scheduled
• Completes required monthly in-services
• Completes other duties that are assigned by management team

Compliance & Safety:

• Follows emergency procedures as trained and instructed
• Understands safety practices and procedures including the safe operations of wheelchairs, lifts, and other assistive devices
• Refrains from using cellular phones while transporting residents except during emergency situations. Understands that texting is strictly prohibited while operating a community vehicle.
• Ensures residents are safely secured in community vehicles before operating the vehicle

Communication:

• Displays a professional and pleasant demeanor with residents, associates, families and the greater community
• Represents the community and company favorably in all interactions
• Communicates respectfully and effectively with supervisor and other associates
• Advises supervisor and appropriate manager in any changes in physical and mental health of resident immediately

Education/Experience/Licensure/Certification:

• High school diploma or equivalent required
• Has current Class F state driver's license
• Maintains clean driving record
• Demonstrates experience in a driving position
• Able to operate van lift and to follow instructions
• Able to read, write, and speak English

Physical Requirements:

• Able to lift up to 60 lbs.
• Frequent lifting, pushing, pulling, moving of equipment, bending, and stooping and contact with residents
• Able to push residents in wheelchairs, reposition residents, and move assistive devices for residents as needed
• Able to spend long periods of time on feet or driving and can react quickly in any situation

Micellaneous:

• Required to complete driver trainer as scheduled
• Required to work weekends and holidays as assigned
• May be required to work on shifts other than the one for which hired
• May be required to work extended hours
• Subject to exposure to infectious waste, diseases, conditions, etc.
• Could be subject to hostile and emotionally upset residents due to mental status In good physical and emotional health and free of communicable diseases.
• Criminal background check required
• Could be asked to submit to random drug test during employment

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.