Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 after spending eight years as a State Farm team member, so I understand firsthand what it takes to succeed in this environment. Today, our office includes six team members, and we’ve built a culture that balances high performance with a strong sense of teamwork and fun.

I’m a mom to two young children, ages four and three, and family is a big part of how I lead the agency. We believe in working hard, supporting one another, and creating an environment where people enjoy coming to work each day. I’m also active in the community as a board member of the Make-A-Wish Foundation and a life member of the Junior Auxiliary Biloxi Ocean Springs Chapter.

For our team, we offer perks designed to reward performance and support work-life balance, including a four-day workweek once sales goals are met, paid holidays, PTO, a Simple IRA, and health benefits. Our culture is family-oriented, competitive in a positive way, and built around helping each other succeed.

We’re looking for someone who is competitive, goal-driven, and self-motivated, but who also thrives in a team environment and enjoys being part of a supportive, high-performing office. If you’re looking for a place where you can grow, be part of a strong team, and build a meaningful career, this could be a great fit.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Ashleigh Fallo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.