Case Manager-SC/ Glendale Corps.-11-025
Salvation Army Western Territory
Case Manager
The Case Manager for the SAFE Navigation and Storage Center delivers housing-focused case management to individuals experiencing homelessness, with the goal of securing and sustaining permanent housing. Core responsibilities include conducting assessments, developing individualized housing plans, and connecting participants to benefits, housing resources, and supportive services using a housing-first, trauma-informed approach.
Reporting to program leadership, this role oversees the Operations Supervisor and ensures coordinated service delivery, compliance with contract requirements, and accurate documentation and data tracking. In partnership with landlords and community providers, the Case Manager facilitates housing placements, reduces barriers, and supports long-term stability.
Performance is measured by achievement of key outcomes, including housing placements, increased service engagement, and sustained housing retention (e.g., 90-day and 12-month benchmarks).
Ability to walk, stand, bend squat climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to be able to lift up to 50lbs. Ability to grasp, push, pull objects such as file cabinet drawers and reach overhead. Ability to operate computer, fax and telephone.
Bachelor's degree in Social Work or a related field required; minimum one (1) year of experience working with individuals experiencing homelessness or other vulnerable populations. Knowledge of homeless services systems, community resources, and best practices for serving vulnerable populations. Demonstrated commitment to trauma-informed care, housing-first principles, and client-centered service delivery. Ability to support and uphold the mission of The Salvation Army. Valid California driver's license with an acceptable driving record. CPR and First Aid certification required within 3 months upon hire and maintained thereafter.
- ...mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Case Manager for the SAFE Navigation and Storage Center delivers housing-focused case management to individuals experiencing homelessness,...SuggestedPermanent employmentContract workWork at office
$35.5 - $43 per hour
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