Printer & Office Equipment Support Specialist

Printer & Office Equipment Support Specialist

Location: Buffalo, NY 14263 Pay Rate: $20.00$22.00/hr, paid weekly Schedule: MondayFriday, 7:30 AM4:00 PM Employment Type: Temp-to-Hire Driving Required: Occasional travel to other clinic locations Dress Code: Business Casual; comfortable, professional walking shoes Parking: Parking costs reimbursed; nearby lot available for approximately $9/day

Overview

The Printer & Office Equipment Support Specialist supports the day-to-day operation, maintenance, installation, and servicing of Ricoh office equipment across a healthcare environment. This position works closely with technicians, end users, and customer teams to coordinate equipment installations, removals, service needs, and supply deliveries.

The ideal candidate has hands-on experience with office equipment, strong troubleshooting skills, excellent customer service, and the ability to independently manage multiple schedules and service requests.

Responsibilities

• Troubleshoot and perform basic break/fix support on Ricoh office equipment.
• Coordinate equipment installations and removals with technicians, end users, and customer teams.
• Schedule service calls and communicate equipment issues to appropriate technicians.
• Order, manage, and deliver toner and other equipment supplies.
• Assist with printer and equipment fleet management.
• Maintain organized installation, service, and equipment schedules.
• Provide professional customer service to employees and end users.
• Travel occasionally to nearby clinic locations as needed.
• Push and pull office equipment and lift up to 40 lbs.; heavier equipment will be handled with two employees.
• Perform frequent walking throughout the workday.

Qualifications

• High school diploma or GED.
• Minimum of 3 years of related technical equipment or office equipment experience; 5 years preferred.
• Experience troubleshooting, calibrating, and supporting office or technical equipment.
• Printer/copier break-fix experience preferred.
• Fleet management experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and prioritization skills.
• Ability to work independently while collaborating with technicians and customer teams.
• Ability to manage multiple service requests, installations, and schedules.

Benefits: Benefits are available with employee contribution:

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.