Quality Technician

Job Title

Responsible for the systematic inspection, evaluation, and analysis of production and customer-returned product to identify failure modes and determine root causes. Supports continuous improvement initiatives by generating accurate, data-driven findings that inform multifunctional team consisting of engineering, manufacturing, quality, and supply chain.

Essential Functions and Responsibilities

• Perform visual, dimensional, and functional inspections on production and customer returned units to assess the nature and extent of defects or failures.
• Identify recurring issues and escalate complex failures to Product Quality Manager.
• Collaborate with Engineering, Production, and Procurement teams to communicate findings and support the development of corrective and preventive actions.
• Operate and maintain measuring and test equipment (calipers, micrometers, CMM, gauges, torque tools, etc.)
• Review and inspect Device History Records to ensure document accuracy, verify that product quality meets standards and proposes release of the product for distribution.
• Assist Technical Returns Evaluation Manager with development or revision of repair procedures and work instructions.
• Participate in Lean or continuous improvement initiatives to reduce turnaround time and defects.
• Performs Internal Quality Systems Audits.
• Ensures compliance with Department procedures.
• Analyzes and interacts with areas related to KPIs such as: First-Pass-Yield, defect/complaint trends, audit findings, CAPA effectiveness evaluations, etc.
• Perform other duties, as assigned.

Work Experience Requirements

• Minimum 5 years of experience in a quality, manufacturing, or product inspection role.
• Prior experience with RMA processes and root cause analysis methodologies strongly preferred.

Core Skills Requirements

• Proficiency with precision measurement tools (calipers, micrometers, gauges, CMM).
• Working knowledge of ERP systems for logging and tracking (experience with Epicor or similar a plus).
• Strong written and verbal communication skills.
• Analytical mindset with strong attention to detail.
• Advanced Excel skills, able to analyze data and build complex reports and graphics.
• Ability to read and interpret engineering drawings, schematics, and product specifications.
• Familiarity with quality standards such as ISO 9001, 13485, or equivalent.

Physical Requirements

• Able to lift up to 40lbs.
• Ability to use hand tools.

Education Requirements

• Associate's degree in Quality Technology, Manufacturing Technology, Mechanical Engineering Technology, Industrial Engineering, or a closely related technical discipline required.

It is the policy of Air Techniques to provide equal employment opportunities to all qualified applicants without discrimination on the basis of race, creed, color, religion, national origin or ancestry, gender, citizenship, age, disability, marital status, veteran status, sexual preference, or any other characteristic protected by applicable federal, state, or local laws.