Regional Service Manager
$102k - $156.4kFull-time
Engie
What You Can Expect The Regional Service Manager will be responsible for the operation and repair of solar and storage sites, as well as occasional commissioning activities. This individual will have daily contact with subcontractors and field technicians to ensure that installations meet or exceed the client's expectations. In addition, this individual will ensure that deadlines are met, budgets are adhered to, and team members are properly trained and motivated to deliver superior results.
- Pre-diagnose problems at sites using remote monitoring
- Ensure all Field Services team members and contractors are properly trained and adhere to ENGIE and OSHA safety standards
- Ensure that the Field Services team meets necessary deadlines
- Supervise the performance of Field Engineers and other Field Service team members
- Act as escalated support for site issues
- Support field service activities
- Oversee commissioning activities on an as-needed basis
- Coordinate activities with commercial asset managers
- Lead the team's safety training initiatives and demonstrate strong safety performance in all activities
- Utilize reporting software to create reports and identify trends and issues; coordinate with Scheduling Coordinator to resolve all open cases
- Interface with customers and clients as needed to maintain excellent professional working relationships
- Carry out other duties as assigned
- You will possess a minimum of a bachelor's degree in a technical field or a high school diploma with four (4) additional years of equivalent experience; other combinations of education and experience may be acceptable
- You will possess a minimum of seven (7) years of experience in a similar position within the construction or energy industries
- Experience managing a team of contractors in a high-pressure environment
- Capable of leading a team of remote technicians and contractors; must hold a valid driver's license
- Contributes to companywide strategy
- Teaches and coaches team members
- Negotiates and persuades
- Motivates individuals
- Resolves conflict
- Maintains a customer-service focus
- Essential Physical Abilities
- You will meet the highest attendance requirements
- You have the ability to communicate effectively in writing, verbally, and digitally
- You have the ability to handle multiple assignments in a timely manner with a high degree of accuracy
- Ability to use a personal computer, calculator, and other standard office equipment
- May involve lifting up to 50 lbs.
- You are physically able to climb a ladder higher than 30 feet and work at elevated heights on rooftops for extended periods in hot or cold weather conditions.
- Must be available for domestic travel up to 50% of the time, including occasional overnight trips
- Must possess a valid state-issued driver's license and a clean driving record to travel to site locations that are not accessible by public transit
- Must be willing and able to comply with all ENGIE ethics and safety policies
- This position involves approximately 20% outdoor work. While performing the duties of this job, the employee may be exposed to varying weather conditions
Vacancy posted 4 days ago
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