Patient Services Representative

Hiring Now: Outpatient Service Rep III at Our Outpatient Sites

Greets patients and conduct his/her daily interactions in a way which demonstrates a positive organizational attitude modeling the organization's mission, vision, and values.

Professionally interviews patients obtaining complete and accurate financial and insurance information.

Verifies required authorizations as needed and professionally answers the telephone and routes call to the appropriate party.

Acts as a liaison between the facility, physician, insurance company and other healthcare agencies.

Handles collections of monies from patients at the time of registration.

Observes strict confidentiality in dealing with patients and patient information.

Schedules patient appointments and procedures, verifies pain management benefits, insurance coverage, and obtains authorization for all visits and/or special procedures for Sarasota Memorial Healthcare Systems.

Capable of assuming supervisory role in absence of office manager and excels in customer service.

Why Sarasota Memorial Health Care System?

A workplace built on excellence, growth, and support:

• Competitive benefits
• Tuition reimbursement
• Wellness programs
• Career advancement opportunities
• Employee travel and lifestyle perks
• Strong, supportive team culture
• Magnet-recognized nursing excellence

Outpatient Care:

• Shifts: 8 hours, 10 hours & 12 hours
• Availability: full-time & PRN opportunities

Flexibility to work at all of our outpatient care locations is also required, however schedule location preferences will be taken into consideration.

Our Outpatient Care Locations:

Heritage Harbor

University Parkway

Waldamere Medical Plaza

Blackburn Point

Clark Road

Venice

Your Future Starts Here

Join a healthcare team where you can grow your career while enjoying the Florida lifestyle you've always wanted.

The Requirements:

- Require a minimum of two (2) year's of experience in a customer service setting

- HS EQ: High School Diploma, GED or Certificate

Preferred Qualifications

- Prefer previous college or vocational training.

- Prefer the ability to type 30-40 wpm.

- Prefer knowledge of medical terminology and third party payers, and computer literacy with windows based programs.

- Prefer the ability to: establish and maintain effective working relationships; meet and communicate with the public in a courteous and professional manner, and handle difficult customers or situations.

- Prefer the ability to function in multiple tasks, prioritize duties and demonstrate initiative and self-direction.

Employment Screening Requirements

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.