Construction AR Lead: Billing, Collections & Compliance

The Original Roofing Company (TORC) has been doing business in Las Vegas and surrounding areas since 1964. We are a Division of Roofing Corp of America, #4 of the Top 100 Roofing Companies, and the fastest-growing roofing company in the nation, with Fifteen businesses in 12 states, Twenty-six locations and over 750 million dollars in annual revenue and growth. Being part of a national company allows us to offer our employees benefits that other Roofing companies cannot, such as 401K with employer match up to 4%, Teladoc - which gives our employees access to a doctor 24/7 free of charge, health insurance, vision, dental, life insurance, supplemental insurance options, and profit sharing. As quickly as our locations and sales have increased in each region, so have the growth opportunities for our employees. Our goal is to grow our employee base organically; promoting from within creates a stable work environment, allowing our employees to grow with the company personally and financially. JOB DESCRIPTION The Accounts Receivable Specialist is responsible for overseeing billing, collections, and administrative accounting functions within the Re-Roof Division. This role serves as the primary point of contact for AR processes, ensuring accuracy, compliance, and timeliness across all billing activities. In addition to performing core AR duties, the AR Lead provides guidance, training, and support to team members, drives process improvements, and acts as an escalation point for complex billing and collections issues. This role requires strong experience in construction accounting, including working with general contractors, track housing, and AIA billing processes. Essential Functions are as follows: AIA Billing & Pay Applications Lead preparation and review of AIA billing packages for accuracy and completeness, including: Schedule of Values (SOV) Conditional and final releases Supplier/vendor and labor releases Oversee coordination with production teams to confirm percent complete for billing Manage billing schedules, deadlines, and submission processes Ensure timely and accurate submission of monthly pay applications through customer portals Enforce compliance with construction progress billing procedures Change Orders Communicate with the Estimators on all change order status Oversee tracking and follow-up of all change orders Ensure approvals are obtained prior to billing Validate documentation on official contractor forms Confirm contract totals and system updates are accurate Provide guidance to team members on proper change order procedures Collections & Customer Communication Lead collections efforts, ensuring timely follow-up on outstanding balances Monitor AR aging and implement strategies to reduce past-due accounts Ensure accurate posting and allocation of payments Maintain professional, consistent communication with customers Documentation & Data Management Oversee accuracy and organization of AR documentation and communications Ensure proper filing of payment applications (digital and hard copy) Maintain document control standards in Laserfiche with accurate metadata Promote consistency and efficiency in documentation processes Oversee preparation and processing of: Preliminary Notices Notices of Intent to Lien Mechanics Liens Lien Releases Ensure lien rights are preserved in compliance with legal timelines Monitor and verify timely mailing and documentation of notices Cross-Functional Communication Act as liaison between accounting, production, estimating, and management teams Ensure timely communication of billing requirements and deadlines Leadership & Process Improvement Provide training and day-to-day guidance to AR team members Assist in onboarding new employees within the AR function Identify and implement process improvements to increase efficiency and accuracy Support standardization of billing, collections, and documentation procedures Partner with management to improve AR performance and reporting Travel Out-of-state travel is not required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on the company’s needs. Skills Required for this position Outstanding Communication with vendors, co-workers, and managers. Initiative and problem-solving abilities. Prioritizing workload. Technical Skills (computer literate, Adobe, MS Office, Word, Excel, email, accounting software, etc.). Dependability (attendance, active thinking, and willingness to work). Knowledge of accounting principles and Accounts Payable Process’ Stress Management/Composure in stressful situations. Teamwork Oriented Ability to work with all levels of company staff. Work Environment While performing the duties of this job, the employee will be in an office environment with moderate temperatures and noise levels. The position remains seated at a desk for extended periods; the desk is located upstairs, and therefore a certain amount of climbing is required daily. Customer Experience Serve as primary point of contact for homeowners, general contractors, and vendors Ensure a high level of professionalism in all customer interactions Proactively communicate billing updates, expectations, and issues Resolve escalated customer concerns with a solution-oriented approach Build strong relationships to support timely collections and repeat business Safety Every Employee is responsible to follow proper safety standards by being aware of their surroundings, their actions, and the actions of others.; it is your responsibility to lead by example. Employees will be provided with the standard safety training necessary to complete the performance of duties. Physical Demands Lifting of filing boxes up to 25lbs. Position Type / Expected Hours of Work This is a full-time hourly position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m., 40+ hours per week but may require additional hours. Preferred Education and Experience High School diploma or GED 1-Year minimum of Accounts Receivables experience, construction related preferred but not required. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at TORC are based on merit, qualifications, and abilities. The company does not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, gender identity, or any other characteristic protected by federal or state law. TORC will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in undue hardship. This policy governs all aspects of employment. At TORC, equal employment is not only a legal commitment; it is a moral commitment as well. If you have questions or concerns about any type of discrimination in the workplace, you are encouraged to bring these questions or issues to the attention of your manager, Senior Leadership Team or Human Resources. The company will investigate and attempt to resolve the matter. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment. It is the policy of TORC to provide a professional workplace environment where all employees are encouraged to perform to the best of their ability and where expectations of their performance are not determined or influenced by stereotypical attitudes toward race, religion, national origin, age, gender, gender identity or gender preference. Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr