Collections Account Resolutions Specialist

Couch Lambert LLC

Account Resolution Specialist

Overview: We are a multi-state law firm seeking a full-time, highly motivated individual looking for a career in our Call Center as an Account Resolution Specialist. This individual will focus on delivering strong customer service during the legal collection process. A successful individual will be a self-starter, have strong verbal communications, and an outstanding attention to detail.

Responsibilities:

Ability to work in a fast-paced environment.

Provide superior customer service experiences to consumers contacting our office.

Make outbound calls to contact the consumer and assist them in resolving their account.

Answer inbound calls and assist consumers with their account throughout all areas of the legal process.

Identify accounts that need follow-up and manage them appropriately.

Negotiate and create payment arrangements to help the consumer resolve their account.

Maintain customer files accurately and update them in a timely manner.

Communicate with management and provide recommendations on account resolution.

Operate with a sense of urgency.

Abide by applicable federal and state laws and regulations.

Complete annual and ongoing compliance trainings in a timely fashion.

Other duties assigned by manager.

Requirements

Knowledge, Skills and Abilities:

High School Diploma
Law firm experience preferred.
Excellent verbal and written communication
Organizational skills and the ability to prioritize work tasks.
Ability to communicate professionally and courteously with team and colleagues.

Couch Lambert LLC

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Collections Account Resolutions Specialist in Metairie, LA vacancy

Remote Senior Client Account Specialist
$60k - $114k
...inclusive team culture of accountability and purpose that makes our... ...The Senior Client Account Specialist ensures that the firm receives... ...payment plans, and documenting collection efforts. You’ll serve as a... ...recommendations for resolution. Provides timely submissions...
Collections
Full time
Temporary work
Work experience placement
Work at office
Remote work
Flexible hours
Shift work
GrabJobs
New Orleans, LA
1 day ago
Insurance Account Representative
...Dental Insurance Claims Specialist Who We Are OrthoSynetics... ...follow a claim through to resolution. Who You Are You know... ..., financial screens, and collection reports. Re-file eligible... ...portions. Maintain accurate account information and make...
Collections
OrthoSynetics
Metairie, LA
4 days ago
Student Account Representative
...alternative application process. Student Account Representative New Orleans, LA, US... ...complaints and provide accurate and timely resolutions or referrals. Explain University... ...established policies and procedures. Account Collections, Documentation, and Reporting Maintains...
Collections
Work at office
Dillard University
Harahan, LA
3 days ago
Remote Accounts Receivable Coordinator (Remote Eligible - Costa Rica)
...into progress, that’s magic at work, and it’s what we show up for everyday. The Accounts Receivable Coordinator is responsible for customer cash collections, invoicing query resolution, and accounts receivable escalations. These activities include working directly...
Collections
Full time
Work experience placement
Immediate start
Remote work
Worldwide
Flexible hours
Shift work
GrabJobs
New Orleans, LA
23 hours ago
Account Representative
...Account Representative (FT) The Blood Center is now interviewing for a full-time position in sales and marketing. We are... ...Immediately POSITION'S PRIMARY PURPOSE Ensure that annual blood collection goals are met by managing a specific territory within The Blood...
Collections
Full time
Immediate start
The Blood Center
New Orleans, LA
3 days ago
Accounts Receivable Coordinator
...process, you will not be able to save your work, so you should collect all required information before you begin. The required information... ...of collection notices, in coordination with the Director of Accounts Receivable, for both student and non-student accounts. Ensure...
Collections
Permanent employment
Contract work
Summer work
University of New Orleans
Harahan, LA
2 days ago
Remote Account Representative
$17 per hour
...Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem... ...of experience in a call center, customer service, billing, or collections ~ Strong communication and problem-solving skills ~ Ability...
Collections
Hourly pay
Full time
Work at office
Immediate start
Remote work
Work from home
Monday to Friday
GrabJobs
New Orleans, LA
2 days ago
Accounting Associate
...Accounting AssociateUnder the direct supervision of the Bursar, the Accounting Associate provides customer service for students, parents... ...Account.Batch copy account departmental charges in FRS.Post collection agency invoices.Post private loan invoices.Balance accounting...
Collections
Work at office
Loyola University New Orleans
New Orleans, LA
16 hours ago
Insurance Account Representative
...take the necessary action as per the scenario. Notify OIS Account Manager daily of any inquiries/requests that need their assistance... ...and interpret explanation of benefits, financial screen, and collection reports. Ability to respond to common inquiries or complaints...
Collections
Work at office
OrthoSynetics Inc
Metairie, LA
13 days ago
Sales Consultant - Food Service
...execute sales strategies for assigned accounts consistent with current company sales initiatives... ...to all parties to ensure successful resolution; Responsible for creating and... ...for assisting the credit department with collections as well as any additional matters...
Collections
Contract work
Imperial Trading
New Orleans, LA
16 hours ago
Bankruptcy Associate Attorney
...both secured and unsecured creditors, and businesses in various restructuring and insolvency proceedings, including default resolutions, collections, repossessions, loan workouts, and bankruptcy matters in both federal and state courts.Familiarity with real estate,...
Collections
Veracity
New Orleans, LA
1 day ago
Landfill Sales Representative, Regional
...contracts extended for the collection, processing, transportation... ...prepare winning proposals. Accountable in partnership with corporate... ...involved in complaint resolution and resolves issues as needed... ...Sales, Marketing and Regional Specialists surrounding possibilities for...
Collections
Contract work
Temporary work
Work experience placement
Work at office
Local area
Waste Pro
Kenner, LA
4 days ago
Paralegal
...case files and maintain organized records for civil litigation matters from intake through resolution. • Prepare, review, and coordinate discovery materials, including collecting documents and tracking deadlines for responses and production. • Assist attorneys with...
Collections
Long term contract
Robert Half
New Orleans, LA
5 days ago
Clerical Assistant
...cases, generating reports, and assisting collection agents with other administrative duties... ...support Collection Agents, Paralegal Specialists, and Supervisory Paralegal Specialist in... ...Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid...
Collections
Full time
Work at office
Contact Government Services LLC
New Orleans, LA
16 hours ago
Debt Management Specialist
...limited to: Continually monitors customer accounts and pursues delinquent debt following... ..., refunds, payment tracking, collection modifications, etc. for assigned functional... ...discovered are corrected and follows through to resolution. Participates in projects and...
Collections
USDA
New Orleans, LA
1 day ago
Front Desk Receptionist/Customer Service Full Time
...Close Inclusive Collection Job Postings Notification US - LA - New Orleans Posted: Sep 3, 2026 Description We are hiring a Front Desk... ...professionally. Process payments, cash transactions, and guest account charges accurately. Answer phone calls and provide information...
Collections
Full time
Temporary work
Flexible hours
Afternoon shift
HYATT Hotels
Harahan, LA
23 hours ago
MEDIA EXECUTIVE - WVUE
...117 full-power television markets that collectively reach approximately 37% of US television... ...Responsible for developing new direct accounts for Gray Digital Media NOLA & WVUE/FOX... ...Excellent troubleshooting and problem resolution skills with critical thinking ability.•...
Collections
Full time
Local area
Gray Television
New Orleans, LA
3 days ago
Maintenance Supervisor
...maintenance and repair problems to determine methods and means of resolution. Performs maintenance and repair activities such as, but... ...tasks such as, but not limited to, trash and refuse collection, bagging, loading onto a vehicle and removal from HANO property...
Collections
Temporary work
Apprenticeship
Housing Authority of New Orleans
New Orleans, LA
5 days ago
Front Desk Agent
...property with all guests during the check in process Inform guests about payment methods and verify their credit cards on file or collect upon arrival Perform all check-in and check-out tasks Respond to requests in a timely and professional manner Requested...
Collections
Makeready
New Orleans, LA
4 days ago
Temporary Staff Accountant
...assist in the management of the day-to-day accounting operations of our privately owned... ...any errors Participate in monthly A/R Collections Cycle Ensure bank reconciliations completion... ...and assist staff with discrepancy resolution Maintain and file supporting documentation...
Collections
Temporary work
Work at office
Frey Consulting Group
Metairie, LA
23 hours ago
Auditor, Internal Audit, Internal Audit
...maintenance of audit work papers and the collection and documentation of audit evidence... .... Presents value-added suggestions for resolution of audit findings.Assists in preparation... ...required of the position:Bachelor's Degree in Accounting, Business, Computer Science or related...
Collections
Work experience placement
Work at office
Local area
Relocation
Visa sponsorship
Work visa
Entergy
New Orleans, LA
16 hours ago
Clinical Medical Laboratory Scientist/Medical Laboratory Technician - Blood Bank
...Demonstrates good judgement in performing duties and conflict resolution Good interpersonal skills Job Duties Performs, develops... ...in performance improvement opportunities by assisting in the collection and analysis of data and supports business development and...
Collections
Traineeship
Work experience placement
Local area
Immediate start
Ochsner Health System
New Orleans, LA
1 day ago
Clinical/Medical Laboratory Scientist - Blood Bank
...Demonstrates good judgement in performing duties and conflict resolution Good interpersonal skills Job Duties Performs, develops... ...in performance improvement opportunities by assisting in the collection and analysis of data and supports business development and...
Collections
Traineeship
Work experience placement
Local area
Immediate start
Ochsner Health System
New Orleans, LA
1 day ago
Early Childhood Office Assistant
...Answers telephones, routes call, takes messages and/or provides information in accordance with organizational policy. Manage the collection, maintenance, and submission of student, personnel, and school information (e.g., receive forms and paperwork, track missing...
Collections
Work at office
New Orleans College Prep
New Orleans, LA
13 days ago
Seasonal Store Sales Associate, Levi's, The Outlet Collection at Riverwalk, New Orleans, LA
Current Ls&Co Employees, Apply Via Your Workday Account Location: Full Time/Part Time Levi Strauss & Co.
Collections
Full time
Part time
Seasonal work
Levi Strauss & Co.
New Orleans, LA
4 days ago
Remote Client Manager - Medical Billing Emergency Medicine
$75k - $105k
...productivity and accuracy in processing and pursuing Client account follow-up to optimize collections per visit. The Client Manager seeks to thoroughly... ...; provide solutions; # Ensuring the timely resolution of referred Patient Complaints; # Work in a positive...
Collections
Contract work
Remote work
GrabJobs
New Orleans, LA
16 hours ago
Junior Security Analyst
$22 - $30 per hour
...requests. Respond to user access requests, account modifications, and security-related... ...documentation of security procedures, tickets, and resolutions. Collaborate with IT, Infrastructure,... ..., compliance initiatives, and evidence collection efforts. Identify recurring issues and...
Collections
Insight Global
Harahan, LA
23 hours ago
Medical Billing Specialist
...detail-oriented Medical Billing Specialist to join a healthcare team in a... ...balances, and effective resolution of billing issues across medical and dental accounts. The ideal candidate brings strong... ...outstanding accounts to support collections efforts and help reduce aging...
Collections
Permanent employment
Contract work
Robert Half
New Orleans, LA
9 days ago
Manager, Tax
...everyone-from interns and admins to staff accountants and future partners. At CRI,... ...client base Research tax issues and resolutions/recommendations for those issues Stay... ...time and monthly billing functions and collections, and monitor additions to WIP, aging and...
Collections
Temporary work
H1b
Flexible hours
Carr Riggs & Ingram
Metairie, LA
2 days ago
Clinical/Medical Laboratory Scientist - Ochsner Baptist - Part Time
...Generalist or Clinical Laboratory Scientist-Specialist in the state of practice Meet CLIA... ...in performing duties and conflict resolution Good interpersonal skills Job Duties... ...opportunities by assisting in the collection and analysis of data and supports business...
Collections
Temporary work
Part time
Work experience placement
Local area
Immediate start
Flexible hours
Weekend work
Ochsner Health System
New Orleans, LA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Collections Account Resolutions Specialist. Be the first to apply!