Accounts Receivable Coordinator
University of New Orleans
Job Posting
Thank you for your interest in LSU New Orleans.
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Job Description
Assist in the preparation and distribution of collection notices, in coordination with the Director of Accounts Receivable, for both student and non-student accounts. Ensure that sound collection practices are followed to support the University's financial objectives while maintaining positive customer relationships and compliance with the Fair Debt Collection Practices Act.
Ensure compliance with university & system policies (internal controls, administrative policies, permanent memoranda, etc.) and relevant state & federal regulations (Title IV, Title IX, FERPA, etc.).
Aid in the accurate maintenance and reconciliation of student accounts processing corrections and adjustments when approved.
Contact students and non-students by email or over the phone regarding delinquent balances or missed payment plan installments.
Assist with preparing monthly and quarterly reports; communicate with university officials concerning the status of these accounts.
Responsible to respond to inquiries from students, parents, faculty, staff, third-party vendors, and others regarding payment of past due accounts.
Assist with the Perkins Loan program and the day-to-day requirements of the program; Work with billing company to ensure accuracy of the individual students who have received the Perkin's Loan.
Assist with outside agencies who are under contract to pursue those delinquent accounts which have been assigned as a result of the University having exhausted its in-house collection efforts.
Responsible to assist in requesting and maintaining supporting documentation from the departments before establishing receivables.
Responsible for creating student refunds, payment plans, and third-party receivables for accuracy.
Participate in Fall, Spring, and Summer registration activities and assist in the Enrollment Cancellation process.
Provide financial counseling to students withdrawing from the University and its financial ramifications to the student of early withdrawal.
Process "Ad hoc" transactions and student payments at the Bursar Counter.
Required Qualifications
- Bachelor's degree or Associate degree with 2 years of student services experience in lieu of degree
- Good verbal/written communication skills.
- Ability to work effectively under pressure and with others.
Desired Qualifications:
- Experience with Workday ERP Student Financials System in the Bursar and Financial offices in a higher education setting.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
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