Perioperative Assistant

JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. The Perioperative Assistant works primarily in a Perioperative setting to carry out clinician's orders, perform established patient care procedures, and to participate in patient education commensurate with appropriate training. The Perioperative Assistant must be able to work effectively and appropriately with health care providers to assure that patients are treated in accordance with established standards of quality patient care. Strict patient confidentiality must be maintained at all times. Perioperative Assistants are classified as paraprofessionals who perform duties in a Perioperative setting under the supervision of the registered nurse and/or supervising physician. Additionally, the Perioperative Assistant will have clerical responsibilities that facilitate the flow of the areas to which they are assigned within Perioperative Services ESSENTIAL FUNCTIONS Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc. Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before patient sees provider. Communicates status of patients to families and connects families with any necessary resources (e.g. social work, chaplaincy, etc). Assists RNs in maintaining professional, caring atmosphere for patients. Transports patients between various departments within Lucile Packard Children's Hospital. Provides a clean, safe and orderly work and patient care environment (e.g cleans patient bed spaces after patient discharge and keeps the family waiting room in an orderly condition). Collects and sends specimens to hospital laboratory and ensure proper handling for transport. Collects data as directed by the RN. Disassembles and routs the medical records to appropriate department(s) upon discharge, transfer or expiration. May assist in Pre Op and/or PACU duties including, but not limited to: obtaining patient height, weight, vital signs, and NPO status, assist with procedures as requested by the RN. Monitors and maintains clinical supplies and orders replacements as needed (includes stocking exam rooms and PACU bedside carts). Prepares patient exam rooms prior to visit to ensure that proper equipment and supplies are set up for examinations, required procedures, and/or treatments. MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: High School Diploma or GED equivalent Experience: One (1) year of directly related work experience License/Certification: Basic Life Support by American Heart Association (AHA) or RQI Healthcare Provider Basic Life Support KNOWLEDGE Customer service skills in interactions with all patients, families and staff, including high volume and stressful situations. Ability to maintain confidentiality of sensitive information. Ability to problem-solve effectively using appropriate resources. Is productive in workflow, skills and organization. Ability to provide care as needed and as described in the department's policies and procedures. Ability to provide care or education/training about patient care appropriate to the ages of patients served in the unit. Ability to speak, read, write, and understand English effectively at a level appropriate for the job. Knowledge of basic nursing and medical terminology. Knowledge of cardiopulmonary resuscitation methods, practices, and procedures. Knowledge of computer systems and software used in functional area. Knowledge of normal tem #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)