Process Analyst, PMO

LUMA - Built for Puerto Rico We rely on electricity every day. We need it to run our appliances, power the streetlights and produce the goods and services that drive our economy. At LUMA we are committed to provide Puerto Rico with electricity that we all can depend on. At LUMA, we put people first — our employees, our customers and the communities where we live and work. We encourage and inspire our people to embrace opportunities as they work to build an electricity system that will make Puerto Rico a better place. If you're looking for a career where you can make a tangible difference in the lives of your neighbors and your community, LUMA is the place for you. LUMA offers new jobs designed to respond to the current and future needs of the T&D system. Together we're transforming the island's electric transmission and distribution system, and energizing Puerto Rico. Please note that these new jobs with LUMA offer different terms and conditions of employment to those currently in place with PREPA. We will schedule interviews with all qualified PREPA candidates. All PREPA applicants will receive priority in hiring and a compensation package equal to or better than what they receive today. In order to receive notifications as additional positions and locations are posted, please create a profile on our career site. About the Position Reporting to the Process Lead, this position is responsible for the facilitation and documentation of business and project management processes and procedures. The Process Analyst is responsible for effectively discovering, analyzing, designing, measuring, and recommending improvements to optimize business processes and procedures. The Process Analyst must work with internal clients to lead projects, documenting and/or recommending improvement to processes and the possible configuration of or improvement of technology to enable and/or support these process developments. This position requires in-depth knowledge and experience of LUMA and LUMA PMO project processes and procedures; and uses best practices and knowledge of internal and external business issues to improve services. This opportunity allows for the incumbent to learn and understand all LUMA’s business and work cross-functionally with energetic and passionate people. What will you get up to everyday? Document and map out and identify all processes that support the execution of departmental work Work with departments and workgroups to integrate departmental processes and procedures Facilitate the development of new or missing processes and procedures Analyze all processes to ensure they are consistent and fully interconnected Document and continually update process documents and maps, and maintain the process library Write summary reports of findings and develop recommendations for review with leadership Assist in responding to auditor requests and ensure recommendations are integrated Work with the training department to identify and develop the content and approach to any training workshops on the new and/or modified processes Continuous process improvement (CPI) looking for process, tools, forms, templates improvements and optimization; and, providing alternatives for short and long-term solutions, including recommendations. Maintaining relationships with business process owners, project management teams, and other stakeholders as required. Stay on top of best practices and, when appropriate, implement these best practices at LUMA. Actively involved in identifying the functional requirements and implementation of Project Management software tools that will enable transparency and reporting of LUMA projects. Participates in project team meetings and improvement initiatives where appropriate. Actively engages with other departments to determine their data/analytics needs. Other duties as required. Leadership Responsibilities N/A What We are Hoping You Bring to LUMA LUMA's culture is rooted in the concept of People First, Safety Always. We want your knowledge and expertise to pair with LUMA's globally recognized experts in numerous fields such as customer service, field workforce development, high-voltage transmission engineering, distributed energy resources and mini/micro grid integration. Our employees receive substantial training and development, as well as opportunities for advancement and success. Within our People First, Safety Always culture, we're committed to offering continuous learning opportunities and career-long support for our employees. Education Undergraduate degree in Engineering, Commerce, Economics, Business, or Technical Institute. Project Management training/certification (i.e. PMP), Six Sigma or Lean Management training/certification, or equivalent relevant experience would be considered an asset. Experience Minimum 3 years in Project Management experience in a utility or EPC environment Experience in process development and business process improvement Experience with Six Sigma or Lean methodologies would be considered an asset Experience working within a Project Management Office would be considered an asset Experience with Agile project management would be considered an asset Excellent oral and written communication Excellent Interpersonal and Management skills Licenses/Certifications Valid Driver's License. Travel Requirements 10% Physical Demands Stationary Position: Constantly Pushing/ Pulling/ Reaching: N/A Climb: N/A Kneel: Seldom Grab: Seldom Bend: Seldom Lift/ Carry over: Less than 5 LBS Vision: 20/20 Corrected Vision Hearing: Receive detailed information if spoken to. Working Conditions Wet or humid: N/A Working near or on moving mechanical parts: N/A Working near or on heavy machinery: N/A Working in high places: N/A Exposed to fumes or airborne particles: N/A Exposed to toxic or caustic chemicals: N/A Frequency of working in outdoor weather conditions: N/A Work with electricity: N/A Work with explosives: N/A Work on or near a source of radiation: N/A Loud Noise conditions (abover 87 db): N/A Other environmental factors including weather conditions: N/A Other: Note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice. LUMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr LUMA Energy