Director Student Support Svcs

Posting Details

Posting Summary


Logo

Posting Number
STA00267PO26


Job Family
Enrollment Management


Job Function
Student Services


USC Market Title
Student Services Program Coordinator


Link to USC Market Title




Job Level
P3 - Professional


Business Title (Internal Title)
Director Student Support Svcs


Campus
Salkehatchie


Work County
Colleton


College/Division
USC Salkehatchie College/Division Level


Department
USC Salkehatchie Palmetto College


State Pay Range
G09


USC Market Range
MRF - $52,526 $65,658 $78,789


Anticipated Hiring Range
Salary commensurate with qualifications


Location of Vacancy

Part/Full Time
Full Time


Hours per Week
37.5


Work Schedule


Typically Monday through Friday 8:30 a.m. to 5:00 p.m. or as needed by the Department.

Basis
12 months


Job Search Category
Student Services

About USC


About University of South Carolina


From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement


The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions


The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description


Advertised Job Summary


Reporting to the Assistant Dean, the Director of Student Support Services will provide leadership, direction and development for student affairs for USC Salkehatchie with two campuses located in Allendale and Walterboro SC. Functional areas include registration, counseling, retention and student support services, orientation, tutoring and academic advising. Will serve on the campus student care and outreach team and coordinate retention efforts utilizing an early alert protocol.

Job Related Minimum Required Education and Experience


Requires a bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials


N/A

Preferred Qualifications


Master's Degree and 1-3 years experience in a related field with managerial experience. Advanced knowledge of and experience in an educational institution.

Knowledge/Skills/Abilities


Knowledge and practical use of policies and procedures related to student affairs.

Job Duties


Job Duty


Staff Supervision & Leadership:

• Supervise two full-time academic advisors, each responsible for a caseload of 85-100 students across two campus locations.
• Ensure advisors provide early alert intervention, transfer assistance, and manage Student Success Center Labs and associated programs.
• Supervise a full-time coordinator of student life responsible for:
  • Campus engagement activities.
  • Student conduct processes.
  • New student orientation.
  • Advising the Student Government Association.

Essential Function
Yes


Percentage of Time
25


Job Duty


Plans, directs and oversees the Center for Student Success, including development of policies and procedures, counseling, retention and student support services, orientation, tutoring and academic advising. Serves on the campus student care and outreach team and coordinates retention efforts utilizing and early alert protocol.

Essential Function
Yes


Percentage of Time
30


Job Duty


Administer, develop and supervise the new student orientation programs on both campuses for both students and their parents and/or guests.

Essential Function
Yes


Percentage of Time
25


Job Duty


Academic Advising Oversight:

• Oversee all academic advising operations for USC Salkehatchie and Palmetto College students.
• Coordinate ongoing training and professional development for faculty program advisors.
• Ensure consistent, student-centered advising practices across campuses.

Essential Function
Yes


Percentage of Time
15


Job Duty


Student Success & Retention:

• Track and analyze key performance indicators including:
  • Fall-to-fall retention rates.
  • Advising appointment volume.
  • Workshop attendance.
  • Other enrollment and retention metrics.
• Provide regular reports and insights to the Assistant Dean for Enrollment Management and Student Success.

Essential Function
Yes


Percentage of Time
5

Position Attributes


Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive
No


Hazardous weather category
Non-Essential

Posting Detail Information


Number of Vacancies
1


Desired Start Date
07/01/2026


Job Open Date
04/20/2026


Job Close Date

Open Until Filled
Yes


Special Instructions to Applicant


Please provide both phone numbers and email addresses for references

Quicklink for Posting




EEO Statement


The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.