Information Technology Specialist I

Information Technology Specialist I

Are you looking for an exciting and fulfilling career in IT? Do you enjoy a fast-paced career solving problems and helping others? If so, then this is the position for you! Apply today and join our IT team!

The State Water Resources Control Board's Division of Information Technology has an opening for an Information Technology Specialist I in the Central IT Support Unit. The position is located at 11020 Sun Center Drive, #200, Rancho Cordova, CA 95670-6114. Our office is located in a business park with ample free parking.

Duties: The Information Technology Specialist I provides customer service and technical support for Central IT Services, following established procedures in Business Technology Management, Client Services, and System Engineering. Duties include installing and repairing hardware and peripherals; managing user accounts and inventory; resolving incidents; ensuring compliance with security policies; deploying and maintaining desktop products; configuring software; supporting network and server hardware; monitoring systems; and troubleshooting issues.

This role delivers timely IT services to the Central Valley, Central Coast, and Lahontan Regional Water Quality Control Boards, including configuration and maintenance of workstations, printers, laptops, and other assigned technology. Staff based in the Central Valley Regional Board office primarily assist offices in Rancho Cordova, Fresno, Redding, South Lake Tahoe, and San Luis Obispo, but may support other regional offices as needed. The incumbent may work outside normal hours and travel statewide to provide support, attend meetings and training, and collaborate on projects. Work is performed independently and collaboratively to ensure secure, reliable, and efficient IT operations in accordance with departmental policies.

The applicants can review the Duty Statement attached.

Additional information:

Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and the ability to perform the assigned duties of the class.

If the position requires driving, you must possess a current and valid driver's license. Please Do Not include full Social Security Number, method of eligibility, and LEAP information in your application package.

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You will find additional information about the job in the Duty Statement.