Customer Service Representative - State Farm Agent Team Member

Benefits: License reimbursement Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule Additional benefits: PTO 401(k) life insurance licensing reimbursement professional development team-building events growth opportunities a strong commitment to work-life balance About our agency I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I worked in Mergers and Acquisitions, where I developed a passion for building relationships and helping people make important decisions. I graduated from Baylor University in 2000 and am married to my wife, Rachael. We have two children, three dogs, and family is always my top priority. Giving back to the community is an important part of our agency. I proudly support United Way, stay active with Cornerstone Church, and enjoy participating in youth sports and other local community initiatives. Building strong relationships both inside and outside the office is something I truly value. We believe in investing in our team by offering PTO, a 401(k), life insurance, licensing reimbursement, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance. Our office has a close-knit, family-oriented culture where teamwork, accountability, and positivity come first. I'm looking for someone who is self-motivated, hardworking, and ready to take initiative. If you're a positive, goal-oriented person who enjoys working as part of a supportive team, we'd love to meet you. Role description As a Customer Service Representative with Chad Dawson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. Responsibilities Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions. Qualifications Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr Chad Dawson - State Farm Agent